Customer Ratings & Reviews

Easy to install. Works great. Much quieter than our last washing machine. Good large capacity and plenty of washing options.

Over the top across the board from great customer service to delivery.

Hope to never need it ... but it is good to know that If I do, I will get 100% purchase price back if something cant be fixed, etc! This means it is NOT pro-rated like a car battery that depreciates over time. 1st year they work in conjunction with manufacturer's warranty, and then 4 yrs after. Like I said, fingers crossed I will never need it as long as the products live up to the manufacture reputations!

Beautiful, functional, sleek design, easy to use, very quiet, several cycle options to choose from or customize to your own preference. Absolutely no regrets in purchasing these. Pedestals are a huge plus and look awesome together. Great value!

Very professional team. They complete the installation in less than 30 minutes. Clearly explained all the key functions.

Great customer service from geek squad as always! ❤️

Already had to use it and had no issues fighting. Just told them the problem with my bad unit and the sent a new one. Glad i purchased this warranty!

This review is for a protection plan. It’s good to know it’s there. But I haven’t used it which means my thing didn’t break. So 5 stars.

[Employee of bestbuy] Bought an insignia washer and had an issue with it after a few years. Best buy couldn't find a repair specialist so they decided to replace it with a brand new washer.

This paid off well when my LG Washer died 13 months after purchase. The call in process was quick and easy and the in-home tech was on time and knowledgeable. The service was good and there was no difficulty in working out a fully covered (same or lesser priced) replacement.

I ALWAYS get extended warranties on my expensive items, and the Geek Squad protection has always been great. For two expensive items in the past that had issues, simply going into the store and getting a replacement was a breeze. Given that so many items are no long built to last, it seems inevitable that something will go wrong with an item just past its warranty window. It's a little extra cost, but it beats having a brick.

I've used geek squad for 5 years on other purchases and started a new 5 years with them. They are very efficient and explain your problem and how they are going to fix it. They do come within a reasonable amount of time

I bought a washer 4 years ago & it already broke. It would have cost about $350 to fix. This time we are buying a cheaper washer with a warranty.

Glad we got this because when we picked up the washer and dryer we didn’t have our house yet so by the time we got our house and started setting them up the washer didn’t work. Had to return it to the store and come back within a week to get a new one. Had to pay some money for whatever reason it was for how long we had the washer. Might have been $25. But glad we got this because we would have had to buy another washer…

Love it, simple to manage and easy enough to function

When they delivered the appliance, they were very professional and helpful.

The agents installed my washer quickly. They tested the washer and removed all pavking material.

Scheduled an appointment told me what was wrong not applicable but home and fixed the issue super friendly

Geek squad resolbed all of my concerns and I assisted with multiple dryers and resolved it efficiently and effectively.

The delivery guys brought my new washer and dryer, and hooked them up, Very Pleased with there service.