Customer Ratings & Reviews

I highly recommend getting an extended warranty nowadays as companies care very little for quality and longevity of products.

Geek Squad came and explained everything when they dropped off the items. They were very thorough. I really appreciated them explaining everything.

We love the Geek Squad protection that comes with everything

Best washer and dryer I've ever owned..Best Buy came with great service and installed it

The service man came on the time expected. He definitely knew what he was doing.

Always go with the Geek Squad warranty. Life happens, accidents happen, manufacturers defects happen. Geek Squad warranties protect you and your purchase. If Geek Squad can't fix it no one can.

Wonderful technicians, knowledgeable in servicing the appliance that was under warranty. Every time I called customer service by phone the agents on the other line were super helpful and quick in helping me to take care of the issue or answer any questions I had.

wasnt expensive definitely worth every dime super nice and friendly

I've had mixed experiences with BB Geek Squad protections plans in the past. However, last May I bought a Maytag top loader washing machine for my mother and put a 5-yr protection plan. It was the best thing I could have done because 6 months later it simply stopped working. I called Geek Squad, they helped me set up an appointment and in a couple of days they came to fix it. I am very skeptical about spending my money on protections plans, but this time I am glad I decided to purchase the 5 yr protections plan. I may not feel confident on the Maytag washer I purchased, but I glad I can call GS to fix any future problems, at least for the next 4 years.

Hope to never need it ... but it is good to know that If I do, I will get 100% purchase price back if something cant be fixed, etc! This means it is NOT pro-rated like a car battery that depreciates over time. 1st year they work in conjunction with manufacturer's warranty, and then 4 yrs after. Like I said, fingers crossed I will never need it as long as the products live up to the manufacture reputations!

I always get the Geek Square protection when buying appliances.

With the sophisticated computer components in today's tvs and appliances, I feel better knowing I can rely on Best Buy's Geek Squad should something go wrong or if I cannot figure how to use something. They never laugh at my questions, no matter how ridiculous they may seem

Great, fast and tech fixed issue. Tech was fast to fix our problem

I always buy the extended warranty because Best Buy honors it! Better safe than sorry.

I haven’t had to use my protection yet! I hope not to. Thank you

Washer works great! Replaced a washer that blew apart. No problems with this one so far.

I like the geek squad plan. They're very helpful if you need them.

Geek Squad is great value for your money! Don't hesitate and get the protection.

We had great service from our technician. We only had to wait a day for service. Once he ruled everything out and the washer was still making the noise we received a new washer comparable to what we had before with a small fee of about 50 dollars good protection!

I ALWAYS get extended warranties on my expensive items, and the Geek Squad protection has always been great. For two expensive items in the past that had issues, simply going into the store and getting a replacement was a breeze. Given that so many items are no long built to last, it seems inevitable that something will go wrong with an item just past its warranty window. It's a little extra cost, but it beats having a brick.