Customer Ratings & Reviews

Bought a washing machine that was seemed internally unbalanced and hitting the back wall and water lines excessively, as well as moving across the floor on a spin cycle even with one dampened towel. Geek squad came and re leveled my machine and was able to observe the machine's unusual behaviors. I was able to get a different machine as i was within the return period. Thank you.

I had a service call from agent Shawn who was able to quickly resolve my problem after no help from the 800#. Highly recommended! He works out of the Cranberry store.

The agents did right by me. They corrected the mistakes make. Stood by me while we worked to make sure everything was in woking order and made sure I had the number to call if anything further was needed.

So I highly recommend everyone purchase the warranty on your items you wouldn’t regret it!!!

Whenever I don't buy protection, everything breaks. When I do, everything works perfectly. So I bought protection, and sure enough, everything is working like a charm! My advice. If something costs more than you can afford, or stings really bad to buy it again when it goes south, then buy protection. Otherwise, save your money. Percentages say you will be fine without it.

The warranty has come in handed it's always good to have that little bit of protection

Couldn’t be happier with my LG washing machine. It does a great job cleaning, using as little water as possible. There are many washing options to choose. It is very attractive, holds lots of items, and even sings a sweet little tune when washing cycle ends. Very well made, user friendly machine. Highly recommend.

I Like My 5 Year Protection Plan. I Think It’s A Great Idea To Have It. I’m Glad I Have It.

The geeks are there for when my washer and/or dry are in need of help.

I bought this warranty for my washer because I had an Issue with the first one. I didn’t know Best Buy only gives you 14 day returns on Appliance. I thought because I was elite plus I had 45 days return policy. But no only 14 days lucky Samsung gives 1 year manufacture warranty. The washer broke 16 days inn. So with the second one. I bought this warranty I hope it’s worth it

Worth the money, offered a great price to protect my investment.

Great service and great people would recommend for anyone

over all seems good but I'll call a appliance person before geek squad as i feel they may not leave in good parts came with cause this thing had problems from the start like you push button bunch of time and it wont even start like old switches .don't trust them

Worked for us a couple times in the past we strongly recommend

Excellent and very helpful they come right to your home and are quick to access the situation and resolve any issues you have

That insurance is good for the machine and is better to buy it

So far so good haven’t had to use it yet but I have always bought the geek squad warranties because it’s better safe than sorry and paying for out of pocket expenses

Usually I don't buy warranty plans but decided to buy it for my washer and had to use it right away, it was really easy and painless to file a claim and got my washer fixed.

Love the geek squad. Returned a Samsung dryer and replaced with an LG. Ease of return was excellent!

Love the geek squad. Returned a Samsung dryer and replaced with an LG. Ease of return was excellent!