Customer Ratings & Reviews

Love the geek squad. Returned a Samsung dryer and replaced with an LG. Ease of return was excellent!

5 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. Got if for a washer / dryer set. A very good value even if I didn't get it on sale. Recommended.

This was the 2nd group that came out as the first washer didn't work correctly. They also did a great job with installment.

This is one purchase that I hope we will never need, but it is reassuring to know that, should the washer ever break down during our first 5 years of ownership, we are fully covered.

5-Year Standard Geek Squad Protection gives me the peace of mind needed for service should our appliances have issue especially since they are harder to find and or repair during covid lacking product availability.

These protection plans are worth the money for big ticket items. If several attempts to repair the item are not successful, this plan provides a replacement of the item at no charge. Never paid for any of the service calls. Definitely worth the extra money.

Best Buy protection plans are awesome. I haven’t had many issues with Best Buy products but when I did, the protection coverage was extremely helpful.

Washer works great! Replaced a washer that blew apart. No problems with this one so far.

It have affordable insurance price to keep my mache secure and protect

Had a problem with Samsung dryer. Geek squad came out and determined the dryer was bad so they replaced it, no problem! 5 year warranty worked very well!

I always buy the extended warranty because Best Buy honors it! Better safe than sorry.

I need a washer and dryer in my business. Since they are in a commercial setting the manufacturer warranty is void. Fortunately Best Buy protection plans cover washers and dryers no matter where they are installed.

So I highly recommend everyone purchase the warranty on your items you wouldn’t regret it!!!

I purchased the 3 year protection just incase. Definitely worth it if something happens or goes wrong and with a big purchase nice option for the future

I haven’t had to use it yet, I will come back with a review when/if I do.

I love the LG appliances. A couple of things to think about with this product, First,I am 5'4 and I cannot reach to the bottom of the drum to remove all the clothes, I have to use a stool to reach the bottom. second, I have had this product for about 6months and it is leaking from the bottom.

I never hesitate to reach out to these guys. They are absoltely great. Always very kind and really wanting to help. Very smart folks. Glad to have them!

Delivery was on time and staff were helpful and efficient

Always a great protection purchase and communication is always spot on.

The ability to customize my setting which includes steam cycles on the washer and dryer is a game changer! This is honestly the best washer dryer set Ive ever owned.