Customer Ratings & Reviews

I always buy the extended service in my appliances and it is well worth it. You can’t beat the price and I like how geek squad offers five year warranties.

I Like My 5 Year Protection Plan. I Think It’s A Great Idea To Have It. I’m Glad I Have It.

Nice price had in stock no complaints whatsoever %%

The service man came on the time expected. He definitely knew what he was doing.

Door wasnt closing properly and geek squad replaced it fast

The gentlemen were very efficient and seemed to be careful about the install

Hopefully I never need this product, however for the length of the warranty and the price... that's what pushed me over the edge to purchase from Best Buy

Always amazing customer service. Never have to wait very long for service

The agents brought my dryer inside no issues and were super nice

This is necessary with new appliances. My Samsung washer sounded like a freight train after 2 years. Cost of parts more than the washer. Received a new washer. I have the 5 year warranty, without it I would have been very PO’d and out of luck

I had always had a pleasant experience with Geek Squad. Very professional and if they couldn't fix it they would off a voucher for the purchase price. will always shop best buy.

Agent on phone, ordered the wrong parts. Waited 3 weeks for the parts, but 1st Repairman couldn't fix my range because the parts were wrong He ordered more parts & i waited another 3 weeks, but they weren't the right parts so 2nd Repairman ( who was good) couldn't fix it, but he did order the correct parts. He expedited the 3 week wait, so i could get the range fixed in 1 week& the good Repairman fixed it. It took 7 weeks for Geek Squad to do their job.

Will be using this soon. The clowns that came out to install them did not install the vent to the dryer correctly, it hangs loose and blows dust into the wash room. In checking this I found the power cord has exposed wiring. I do not recommend the installation people.

The warranty has come in handed it's always good to have that little bit of protection

The workers were efficient installing my washer and so far this has been an excellent product. I purchased the 5 year protection to cover any possible problems. My experience with Geek Squad at my church's office computers has been excellent.

I love my washer.My clothes have never been cleaner

I have not had to use this for my washer yet, but bought for a peace of mind as i always do for appliances from Best Buy. It is a great investment.

Great service, solved the problem quickly without question or hassles. Pleased with protection & I don’t worry about any problems, although I bought quality in the first place

Good product no issues. Dries clothes well no gas smell

I just purchases this plan to be on the safe side since I do have a rather expensive product (washing machine). I thought that this would be a great option to have down the road. From my understand my particular products comes with a warranty already through the manufacturer so, regardless there are options after it has ended.