Customer Ratings & Reviews

Look, who cares about what they call themselves. Three years of knowing that a fix for any problem with my new washing machine is only a phone call away is worth every cent I paid for it. What price peace of mind? I doubt I will ever need to call them but I know that if I do, they'll be there to fix whatever is broken, and at seventy, that's worth a lot.

When you are investing in large appliances having Geek Squad is just a no brainer. Depending on what you buy they come to your home to service the item. I hope I never have to use it, but if I need it I know Geek Squad will be out to my home to service (or replace) my washer and dryer.

I love the warranty because I'm covered when my washer and dryer breaks down.

I write this is late January 25, 2018. I never had got geek squad before. I had first bought it for 5 years warranty. Let me know if my laundry get problem. I will call geek squad. But I have been taking care of my laundry for 3 years. I still have warranty end January 2023. I hope if still good or not work.

Very thankful to know who to call when I need tech help!

Geek Squad is great value for your money! Don't hesitate and get the protection.

Well they just brought my washer and really didnt have a chance .

I haven't used it yet. But I have just in case, so I think is very convenient to have it.

Great quality for the price. Nothing fancy, just right for apartments.

Agents came and picked up my old washe/ dryer and installed new unit. Very friendly and professional.

Let me start off with a huge shout out to Carlos who serviced our machine several times. He was kind, courteous and very informative. I highly recommend the three year plan for appliances.

Thanks again to the geek squad service. It’s good to know that Best Buy has this option to help their customers!! Our dryer and washer are working well!!

It is what it is. Insurance... If you don't need to use it it seems like a waste of money. But it you DO need it. It's worth every penny. Luckily we haven't needed to use it as our items have been of great quality so far.

You must purchase this extra protection because they don’t make appliances to last for years any longer. I had a washing machine I bought at Best Buy that only lasted a year and a half before it flooded my carpet. Geek Squad came and repaired it zero cost.

Bought for my new washing machine because I have never had great luck with any kind of washing machine I get. I always get the protection plan for anything I buy!

Very professional and helpful, made sure I was happy with my service

Excellent Service!! Highly recommend! Delivery was on time & received a courtesy call letting me know they would be to my home in approx. 35 minutes & they were.

great delivery and clean install washer working great.

The Geek Squad Protection plan has always been a must-have. Appliances breakdown and its best to be protected. I've used Best Buy protection plans in the past and have been satisfied. Don't buy an expensive appliance without one.

The squad was very polite and went out of their way to make sure I was satisfied after an order mixup in the store. Great guys.