Customer Ratings & Reviews

Worth the money. We had a washer that had repeated problems. After multiple servicemen attempted repair and no resolution could be found, the washer was replaced. Servicemen were knowledgeable, friendly and on time. Great service.

I’ve used geek squad for 20 years. From my computers, laptops, washers, dryers, refrigerators, stoves I’ve purchased them and geek squad always comes through!

Anytime you can get a great price on an item at Best Buy and get the protection plan for protection and peace of mind, that is the Best Buy of all.

I have not had to use this on my current machine but it feels good knowing im covered for several years after the troubles I had with my last washing machine.

I purchased this to back up my new purchase. You never know when you may need this protection but one thing I do know is that if I have this BestBuy is there to help and keep me going. I always recommend this added protection and you should get it as well always!! Thanks BestBuy!!

I just got a warranty. There was no install of my dryer.

I always get the Geek Square protection when buying appliances.

We have been pleased with the protection plan and are very glad to have purchased it, for we have saved money on it already, and the technician who responded to our washing machine malfunction was conscientious and effective in fixing the problem.

The geeks are there for when my washer and/or dry are in need of help.

This was one of the best purchases I've ever made I love it!!!!! If I had to choose again, I would definitely choose best buy for my future purchases for appliances.

Made the decision to make a purchase on a product that I have some knowledge of. In getting added future protection, I bought the protection plan. It's a win win. I have help waiting for me if I should need it. The cost wasn't astronomical.

I am so impressed with my front load washer and dryer by Samsung. It cleans well, it's so silent and the price was awesome!!!

We love the Geek Squad protection that comes with everything

I haven’t had to use my protection yet! I hope not to. Thank you

They are a particularly small company and I don't have to walk a mile away to shop, I like the fact that I can purchase large appliances

I like the geek squad plan. They're very helpful if you need them.

Very convenient using, set & forget. The app notifies you when your wash is done, what stage it's in & many more

Buying the 5 year extended warranty is a no brainer. I always get it with all my appliances purchases.

just wanted to make sure that my appliance will be safe.. almost all that i bought in Best Buy we're with warranty. I never experienced any problems when i needed to return or replace it.

Haven’t had to use the extra warnaty but it always good to have extra protection