Customer Ratings & Reviews

I had to install myself, I live wayyyy to far out. Other than the broken drain hose that flooded the floor, it went perfect.

As happy as i can be with an he washer. My old school 20 year old machine was on its last leg. Hourly get half that longevity out of this one. Wakes well

Worked for us a couple times in the past we strongly recommend

So, they sell the warranty plans well, I mean who wants their applianceappliances to break and have to either spend a few hundred dollars to replace them, or just spend a few hundred dollars to buy new ones so soon. Well my washing machine, which was a little over a year old breaks, Nov 4th, I have literally had a migraine dealing with this warranty program. There is no assistance for laundry services, or rental for you to have. I had to wait 5 days for a repair guy (who is not geek squad because if I wanted geek squad it would have been 2 weeks) just to come look at my machine, he takes 4 more days to order parts... fast forward the December, no parts still. No idea if they are coming, and this whole time I have been out a washing machine. I don't know about you. But I was clothes daily (family of 4 with busy kids). I've had to make calls myself only to sit on hold for over a half hour to be transferred, and then still be told there is nothing they can do. See you have to wait 30 days (not from when you called, no because that would make sense, 30 days from when someone ordered a part) before they will even consider just replacing your machine (which they claim they will do in their sale... "we fix or or you get a new one") so you would thinknatvthe 30 days, which is closer to 6 weeks now, boom new machine... nope, now you move up to special forces, and then they have to submit a claim... which they tell you can take 3-5 business days for them to respond to.... So, if you opt for this, my suggestion is go to rent a center and get whatever appliance to save yourself the hassle, it will cost you, but it's cheaper than the laundromat (which I had to pay out of pocket for the last 6 weeks) oh and instill don't have a machine yet. Today is Dec 13

I always buy washer and dryer extended warranties and extend again when possible. These items often break in the early years of usage and I've gotten my money's worth out of each warranty purchased.

I purchased the 5 year warranty from Best Buy. The warranty is reasonable compared to other appliance stores and manufacturers warranty. It's great to have the peace of mind. Would recommend getting a warranty for your washer.

Great washer but such a shame I lost it 2 months after I bought it I got harassed out of my apartment and lost everything I owed

That insurance is good for the machine and is better to buy it

Haven’t had to use it but I would have paid more for a 10year warranty.

Its been months. Still operating, no issues, the cleaning cycle cleans great. Only issue is removing lint can be a bit messy but for the value and quality of washed and dried clothes i highly recommend

The geek squad is amazing! It’s better to insure your items and leave them in hand of professionals

We haven't used it yet, because the washer/dryer is working well.

I haven’t had to use it yet on the new washer, but hopefully I don’t need to

I think it’s always a bonus when you add geek squad service you never know if you will need it so add this protection

I'm Grateful that I had an Opportunity to speak with n learn so much from Bob in Utah today. Before making an appointment\, he asked a few questions about my washer. Bob took his time to explain what the problem couldn't be n what it most likely was!

I actually found the dryer a bit cheaper elsewhere, but the protection plan information was not up to date on the website. When I got the actual information, it was more expensive than Geek Squad. Since I have used Geek Squad for my computer for years, I trust them and now will buy all major appliances from Best Buy.

I will always buy the extended protection. I have always needed it. Equipment is just not made to last anymore. The protection has always worked great. They send repair men out when you call.

Thus warranties is a must if you purchased an appliance you will be sorry if your appliance goes haywire one year factory warranty is a joke.

I hope i never need to use the service but am glad its there if i do.

Due to Bidenomics, appliances are not as reliable, so the best advice is ALWAYS GET an extended warranty!