Customer Ratings & Reviews

They attempted to repair the problem and once it wasn’t possible getting the items exchanged was easy.

i purchased this after reading reviews about buying warranty on appliances. so i went ahead and got the 5yr warranty which will cover me for awhile. just a peace of mind since washers can be expensive to fix

Haven't had to use Geek Squad this time but have always had a great experience in the past!

Peace of mind, Got the warranty and needed a repair. Repair was done but still had issue so my washer was replaced!

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

Best decision to make when buying anything from Best Buy. My wife and I bought a television 2 years ago from Best Buy and the picture started flickering, and wouldn’t stop!! We was reimbursed our whole purchase price minus like $20,..

Great, fast and fixed issue. Tech was quick to fix issue

Great service and good warranty. Our old washer broke and we were looking for a new one and this warranty definitely helped us feel confident in our purchase. Since many new appliances unfortunately don’t last as long we wanted to have a good warranty.

Good price for the additional service for 5- years. Even I I won’t need to use it, it’s not wasting my money The installers did excellent job with the installation on washer/dryer

The agent was very respectful and helpful. Knew exactly what was wrong with my washer.

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines. With that said when something does go wrong you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines. With that said when something does go wrong you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

I purchased Geek Squad protection when I bought my washing machine. It adds a good selection of protection if anything happens to my appliance. I feel more secure with this purchase.

They did a great job. They got my old house washer out and the new one installed in less than an hour. Called me before hand to let me know when they would arrive, and then arrived on time.

For the first time in years I had to use Geek squad and it was good. Also it depends of the person that helps you but I had no issues at all

Geek squad has excellent customer service. Definitely recommend !

Extremely Happy with the Beat Buy Team members who delivered New Washer and Dryer and Hauled away our old ones. Had zero issues!! Thank you guys and hopefully we will not have to use this Plan!!

Geek-squad is great to have. I have them for my dryer, washer and fridge. They had people install all my appliances. They answer whatever questions I might have when I call.

I recently purchased new washer and dryer. I also purchased a 5-year protection plan. I haven't had to use any protection plan because the items are still very new. But I feel that the value I got four five years protection is very satisfying

It was a great buy. Installation included. When it comes to appliance I choose Best Buy.