Customer Ratings & Reviews

There were very friendly and nice and quickly set it up!

Sometimes the clothes gets off balance and it will shut off and you have to take clothes out and rearrange it to make it work

so far so good. Good value and reputable brand. My plumber recommended this brand. Only complaint is Geek squad wouldn't install the steamer component. Wish I would have known that in advance. Had to higher my plumber to do it.

The washer we purchased was faulty. A technician was sent out promptly and we are able to exchange it. Worth the protection plan. Otherwise we'd be in a bad spot.

Nice to.kmow if something goes wrong Wasn't a bad price point

Great, fast and quick response . Tech was quick to fix

The extended coverage is well woth the money on high dollar purchases. Would recommend anyone buying a high ticket item to definitely get the coverage cause its paid for itself with one purchase.

Best washer and dryer purchase ever, and my last machines were Maytags!!! The squats had to bring the machines to the second floor!! They were great and explained every detail!!

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

Had some questions about my install, solved everything quick and easy

Definitely worth the peace pf mind and knowledge that something like this is covered.

Bought washer and dryer, that loaded it into my vehicle.

I always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

Got a great LG washer and dryer with a one-year warranty from factory ... Not saying if that's good or bad but I do know Best Buy's extended warranty it's a lot better because if they can't fix it They will replace it for the cost you pay for

Have never had to use it on any of my purchases but its nice to have

The agents very Professional. I’m grateful for their help!

Washer and dryer combo. Works great. Just standard for the money

Can’t go wrong buying a warranty for pennies more especially on a washer and dryer that will be used daily . The Geek Sqauad warranty is a must for us on all products because it assures I didn’t waste my money if something happens to break .

It's good to know we have the added protection if we need it. I had to use the Geek Squad once before on a separate purchase and there was no problem. The product was replaced. Easy.

This service has benefitted me already. It has allowed me to have free delivery and removal of my old appliances. This service has already paid for itself. A really good benefit to have should either of the computers fail. Good idea.