Customer Ratings & Reviews

always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

Just like my other products I’ve bought from Best Buy, i always get the extended warranty through them. It helps incase something goes wrong that you had no control over. You pretty much get a replacement. The plan is well worth the $ spent on it.

Very pleased with the price of my warranty. I also like the fact that I was able to choose a 5 year warranty plan. Most stores only offer 3. I have used my warranty one time in the past (for a different product) and was pleased with the service.

Bought as protection hope not to use but if needed it's geek squad they are great

If you are on the fence. Just know that the price for after warranty diagnostic, not including fixing the issue is 80% of a five year plan.

Good t customer service Great job Geek Squad. Thank you!

They hooked my washer and dryer up. They was great

Perfectly amazing! Love the Samsung washer and all its capabilities.

Great and quick installation...am ready to purchase the matching appliance and will obtain the same 5-year protection. Have not needed to use the Geek Squad, but the peace of mind in case I need them, is comforting.

Geek squad always delivers great content squad protection

Very easy to get a replacement washer ! They worked so well with me and it was quick as well!

Excellent customer service. Great job providing detailed information that influenced decision making.

I purchased this with a machine that ended up having some trouble. It was reassuring to have the coverage. Unfortunately, we had trouble during the COVID quarantine. It took about a month for us to have someone come and look at our machine.

I have not had to use the warranty yet. I will use it when the time comes

Very nice washer dryer I love it everything about I will be telling other peoples how much I Love it

Everything was good,Delivery on time,Service was really good

The Geek Squad is super! They deliver and set up our appliances/televisions and service any items that require repair. It is reassuring to have them as a back-up should we lose the function of any of our electronics.

Very good product and give a good save feelings create

Best value for 5-year warranty. Yearly re-evaluation of washer and dryer components and function always great and gives us peace of mind .

Excelente and Professional Service! They answer all my questions and provided me with the information I needed. Than you, happy customer!!