Customer Ratings & Reviews

Excellent service and protection plan, for everything, quickly replacing or repairs

I used this protection plan for my old washer but back then I went with the shorter plan and the Samsung died about a year earlier. So this time I went with the five year plan which cost only like $30 a year so it seems like a great value.

Two glad we got the protection plan. We had to call them multiple times and spend hours on the phone with them but when my washer broke after only 3 years of having it they replaced if.

Items have yet to require service but cost of extra protection seemed a good value.

The agent came in on time and did an awesome job. Since then, the item has been working with no issue. Thank you

Washer and dryer are amazing so far, whole experience was great from ordering, delivery, setup and haul away my old set. Very happy with purchase.

This item first time problems i was call rightaway they exchange but second one is same problem didn't exchange bue they try to fix . I get scheduled.

Great product love that it has no bulky agitator which make hold so much mo laundry. I would definitely recommend this product.

We always like having a peace of mind and we've never had a issue using the protection plan

Great Washer and dryer combo smart functions are very convenient and easy to use.

We have always received excellent service from the geek squad installation team!!

This is a great peace of mind. Always get the extra insurance.

Called in 1st time since purchase in 2020. Received someone out of state, hard time understanding and he didn't speak very good english and called me Cereal. 2nd time called in, spoke with Shelly who did a great job!! Took care of issue right away!

[Employee of bestbuy] The techs are well trained and having the extended warranty plan is always a peace of mind

You would be crazy to buy any appliance without buying the protection plan. BUY IT BUY IT BUY IT!!! My fridge is dead and will now be replaced thanks to the plan. I couldn’t be happier with Best Buy.

Excellent item; good price; easy to operate; works well; easy purchasing/ordering and easy Pick-Up/Delivery. I would recommend this item to friends and family. I have not needed to use this item but always feel better having the Best Buy Warranty

This protection gives us peace of mind if anything should break

We’re not really the type of people to take out a warranty but I’m glad we did this time. Our previous washer and dryer broke down many times and we had not taken the warranty and I regretted it. I feel much safer buying the warranty this time

Was offered a great price to protect my investment.

Very helpful when I had to reschedule the installation of my new dryer.