Customer Ratings & Reviews

The techs brought the tools, I already had the connection hoses and hookups, and have not needed the technical services of the Squad in the year since purchase. Zero problems with the entire purchase.

LG would not honor the service on this washer. Geek Squad was right on it and handled everything professionally, from the initial phone call to the service techs. My 1st time using Geek Squad.

I got the 5year protection plan just incase I didn't with last tv. Funny it quit just after 5 years.

The geek squad installed my big screen tv on the wall and did a great job. It looks great with all the cords concealed.

They helped us putting the washer in truck. Great service!!

Great quality washer and dryer. Clothes have never been ckeaner. Easy & convenient to use. Efficient with energy & saves on laundry detergent. Love it

I would never purchase an appliance without a protection plan.

Great warranty service. I have 28 characters remaining and have no idea what to say as Im hust reviewing the purchase of a warranty

It's a good protection plan to have just incase something goes wrong with your dryer in your home.

I love this washer. It has a pause button that allows me to adjust the settings and I can add extra water if needed.

We had a different washer it broke within a year best buy didn’t have the same brand but let us pick a different brand and just had to pay a difference we love our Samsung washer

They did an awesome job getting it installed without any issues and were nice too!

Product works wonderful still and is everything I needed

Hoping I won't have any need for it but got the protection plan because you never know what can happen and it was a good price point!

I bought them almost two years ago and they are exactly as the first day. Use them remotely is amazing.

"Providing excellent customer service and having top-notch technical skills are our highest priorities."

Great service! Fast and prompt setup! I am very satisfied

We usually purchase protection plans for expensive items purchased at Best Buy. Contracts are generally less expensive than plans at other retailers. We have only USED them on a few occasions, but had good experiences those times.

Great item arrived in perfect conditions, have done my laundry and way better than top load Washer. Great Protection for my appliance.

Oscar and Alex did an amazing job! They went above and beyond. Super happy!