Customer Ratings & Reviews

This was a steal. It made a noise in the beginning but a service tech fixed it

ALWAYS GET THE PROTECTION PLAN!!!! I can not say this enough - we needed a new washer/dryer after getting lemons and thank goodness we had the protection plan. Geek Squad really will try to fix your issue/problem. Just get the plan

ALWAYS GET THE PROTECTION PLAN!!!! I can not say this enough - we needed a new washer/dryer after getting lemons and thank goodness we had the protection plan. Geek Squad really will try to fix your issue/problem. Just get the plan

installers were very professional knew what they were doing Excellent job and took old units away. I bought a 5 year warranty to cover my new Samsung Dryer. Peace of mind for 5 years is worth this price.

It’s a protection plan not much to say about it…..

The men delivered my washer and dryer with little effort. I thought they would have problems getting them into the basement but they knew exactly what they were doing! I am glad I purchased this set as they work awesome!

I am so glad I got the three year protection plan! I know that if anything breaks I am completely covered and I won't have to worry about money coming out of pocket to fix the washer and dryer i have the plan on. You never know what could happen and protection for this price is a steal!

Affordable protection plan for those unexpected repairs

Geek squad protection is a must for me. I had a claim on my washer and ended up getting a brand new one no questions asked!

Geek squad protection is a must for me. I had a claim on my washer and ended up getting a brand new one no questions asked!

Being a total tech support member has saved me alot of money. They have fixed my computer and printers numerous times. They have replaced my defective washer with a brand new one. They have always treated me with respect.

With our last washer and dryer (from a competitor), my wife decided to void out the warranty by taking them apart herself and trying to fix them. I explained to her that all she needs to do is log into best buy and request service.

I get the extended warranty on every appliances purchase. It’s saved me money a few times and well worth the money.

Considering the expensive price of the washing machine, the 5 year Geek Squad warranty is WELL worth the asking price. There is no really good reason not to pick this up. Of the washer and dryer, the washer is more expensive to repair and more likely to have a failure. 100% worth the price on this one.

AGENTS ARE VERY EDUCATED AND HELPFUL ATLANTC AVE ESPECIALLY THEY ARE ALWAYS BUSY

The main reasons we buy our appliances at BEST BUY is the geek squad protection and service. But the service from BEST BUY's geek squad bar none better than any competition

Great washer until it broke. Luckily it was under the year warranty. I hope it holds up. Purchased an extra 2 year warranty with Best Buy.

I am glad I purchased 5 yr geek squad protection for my washing machine - although it shows no sign of breaking down. If you are afraid of the high cost of repairs and replacements these days, you might want it too. I don't know if I will need it.

A wonderful service to purchase! You never know when you could be buying a "lemon". Let's face it, they do not make things like they used to! A very inexpensive purchase for what you are receiving in return. I recomend this to all!

I haven't had to use it yet but we're going to be having geek squad come out once this virus issue has slowed down and see if they're able to figure out why our auto-detergent feeding system isn't working on our washer. Definitely glad I have it though.