Customer Ratings & Reviews

The Best Buy team that came out and hooked up my grandmothers washing machine were great! They were kind and courteous. They got everything hooked up and hauled away the old equipment. We were very impressed with the service.

Quick delivery and installation for the appliance I purchased

Works perfectly with different settings. Overall my family loves it. This dryer is amazing. Space conservative and energy efficient.

Awesome product. Awesome service, will always purchase

I am very pleased with what I have found out about the Geek squad. If I do have trouble with my purchases I'm sure I will have no problem getting help from the geek squad.

I am generally very cautious about extended warranties. With the new high tech washers and dryers this just plain makes sense to protect your investment. We looked at S**** for the same items, but their warranty was much more expensive without any benefit in coverage. Saved a lot going with BB and their warranty

Excellent service............................ ....

No issues with the warranty and easy quick scheduling.

My tech were awesome. They were friendly and knowledgeable.

Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

this service is worth its weight in gold any issues a tech comes out and takes care of business

I haven't had to use it yet on my latest buy. I have used it on a TV. They replaced it when it died.

really need this incase in future something went wrong and they did awesome

Highly recommend the Geek Squad protection. My washer wasnt working properly. The parts werent available after two weeks Geek Squad said we are going to give you a new one. WOW

I have been very happy with Geek Squad, they help me with every issue.

I feel at ease knowing if something goes wrong with my washing machine I am covered.

Great so far!!! Havwnt had any issues its very quiet and fan handle big loads of clothes. Great washer so far !

Decided to get additional protection and hoping not to have to use it in the end. Geek Squad is knowledgeable and allowed me to make a sound decision without pressure.

bought this for the ease of mind as the last washer we purchased died just after leaving the warranty window. Im forever crossing my fingers but this will at least cover me for 5 years

Fortunately, knock on wood, I haven’t had to use this yet. However, I do feel safe knowing there is a squad of geeks on my payroll ready to do battle against the forces of evil on my behalf should day ever come that I am in danger.