Customer Ratings & Reviews

In and out very fast and professional.installed my washer fast.

Spending over $1000 on any product you should at the very least consider a warranty. I purchased this 5-year warranty because I brought a $1800 washer and I like want this warranty provide "in case something happens"

As household items become more digitized, the more likely that something will malfunction at some point within five years. I have purchased the five year warranty for every appliance that I have from Best Buy and when I need to call, one number gets me the quality service that I need.

I purchased this warranty in case I have to use it. So far so good. In past warranty purchases, when I needed service, someone would always come out. I hope I don't have to use it, but I feel good with my purchase.

I love this washer Best washer I have ever had. Easy to use

Haven’t had to use this yet which I figure is the best case scenario but I’m sure if I do I will review it… so far I’m very impressed with Best Buy’s delivery & installation crew!!

AGENT SHAWN FROM CRANBERRY STORE HELPED ME GREATLY! EXCELLENT SERVICE & HIGHLY RECOMMEND.

Will come in handy if the unit breaks. Pretty much will pay for itself if something happens to my appliance.

Can't go wrong with geek squad extended warranty. Expecially with the way these factory warranty services companies have been doing people. That's my experience!

The LG washing machine that I purchased has worked very well. The machine is quiet, has a large tub and the clothes are very well washed. I would recommend this washer.

Excellent customer service! First washer was really too loud for my liking. Called and the exchange was delivered in 2 days.

This is a must buy for any kind of appliances purchased. My GE easher messed up and i only got it replaced because of this warranty.

I'm very happy with the Geek Squad. They kept their schedule and did a great job installing my new washer and dryers and hauling out the old appliances without banging into any doorways or furniture. Friendly and knowledgable staff.

The agent came out and helped me to understand how to use my machine and was very nice, Courteous and patient

This is a good thing to have anything can happen a machine is man made no one should purchase without it

I always get the three or five years protection plan for all my Best Buy purchase so I rest assured that I'm covered if any inconvenience.

I have always gotten the protection plans through geek squad when I purchase anything through Best Buy. It just makes sense to do so. The cost is reasonable and the service is good.

Came out ASAP and replaced the LG washer dryer combo because it had a dent from delivery

The agent was very helpful great customer service he explain everything I needed to know

Great service when machine kicked the bucket after only 2 to 3 years. Great value for the coverage provided. I will only buy major appliances from Best Buy with this coverage.