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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5754 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 5,754 reviews
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty service for my was machine. Have always used Geek squad service for my appliances and electronics. Had to use once to have Samsung television replaced. The only problem when replaced had to buy new warranty for replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had an amazing experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in trying to buy protection on a washing matching I had just purchase and the employee was very helpful. Maalik not only explained to me the benefits of getting the protection plan, he made me feel comfortable and try his best to help me. He was also very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind knowing if something goes wrong with our washer we don’t have to pay to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad deliver and install our new washer and dryer. They were excellent! They explained to my husband how to remotely start the washer and dryer and explained how the washer and dryer worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and great customer service and they will answer all your questions you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and purchase would recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price not bad for the coverage. It makes sense to get extra warranties for appliances. They aren't built to last anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonja’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy I purchase 5 year protection warranty on both new washer and dryer sets especially during covd 19 virus crises clean clothes are a must to keep viruses from spreading love love love my machines

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased but never needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well actually I never really had to call them for anything yet but it's great to know that I have them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. Trust me. I’ve used it so many times for random big issues I’ve had happen. This saves my wallet and sanity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year Geek Squad protection for replacement dryer after previous dryer encountered issues 3 years after purchase. Best Buy gave me full original purchase credit which I applied to my new dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just so I can sleep at night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy extended plans but after having worked on my old washer at least a half dozen times before deciding to replace it, this was just peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service/warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan is definitely worth it. My old machine broke, two years after buying it, and best buy ordered the parts, sent out a professional service tech to do the repair, and my machine was good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for extra support on new appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our new washer and dryer. Havent had to use it yet but wanted it for our new appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BestBuy Service Contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy the Washer and Dryer and contract together with the BestBuy Card to get the BestBuy Points. You can wait and purchase later after you research the Mfr Service Warranty Service and BestBuy Service Contract to make an informed decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek squad the come and fix the problems with my washer I have had with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Email delivery was fast. I have used this service before and they are great with warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality support for client, friendly. Quickly response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service plan was a great purchase to get for my stack washer and dryer. It covered my warranty on my new machine. I also renewed it to my new washing machine and dryer again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind achieved !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a peace of mind if anything goes wrong with my newly purchased washing machine.

    I would recommend this to a friend