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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 5,754 reviews
  • Rated 5 out of 5 stars

    Extra Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost for 3 yr coverage was very reasonable. Was told it covers everything !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for several years and are very pleased with their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and customer satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased a production plan for an appliance purchased at Best Buy. The service was excellent and we were completely satisfied with the technician and his performance. I would highly recommend Geek Squad protection warranty plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Cleans my clothes efficiently and dry them. Also has many options as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not have something that in case something does go wrong they can either fix or replace it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this but definitely wanted this protection on my new Samsung top loader washer. With all the issues that Samsung is having lately, especially with their top loaders, I didn't want to take a chance with something happening outside of warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always Worth It

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I get protection on everything from Best Buy because it's always taken care of me. Always worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facts! Fact and amazing options for warranty cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased it and bestbuy sold it as told! Sounds like an amazing service to have and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it! Mad even on expensive equipment! If you already spent money on something, protect it! Do not be stupid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheape price for peice of mind... 5 years of coverage on top of that...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money, its not necessary to purchase geek squad-for me at least. If you invest in a good brand with warranty, just use that and take advantage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A superb Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has been a great purchase, is powerful compare to my previous Kenmore and is really High efficiency (it dries in less time, what use to take me 45 minutes it now takes 30). The sound is quiet & smooth and it looks sharp. And for an super awesome price of $345.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Protects YOU !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Geek Squad Protection for my purchases at Best Buy. When I require service, I don't have to worry about a high repair bill because all costs are covered. If they cannot repair my product, then I get a free replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty. That’s the only reason why I buy my electronics at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays off to be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I had paid extra to get the extended coverage, my other washer broke down and since it was going to be too expensive to fix , the protection plan covered for us to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan option is a must have with the purchase of any washer, dryers, refrigerators, dishwashers and higher end tv's! If something goes wrong Best Buy makes it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a super job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians Jose and his partner did a super job installing and connecting our new washer as well as explaining its operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty, yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, I am a Best Buy member, I choose the five year warranty because of peace of mind, and no charge to show up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very important to protect you purchase. Best Buy geek squad is there to help. Wether it’s to come to your home and fix the issue or get you a new product if they can’t repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and professional. I am very happy with the results.

    I would recommend this to a friend