Customer Ratings & Reviews

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

Bought this service product to help in case something goes wrong with new items

I luckily have not used this service. Pay attention to the needed recommendations so it is valid.

The washer is great size, however when washing it makes a slight squeaky sound.

great service! always helpful to meet my needs depending on electronics or home appliances

Besides the appliance you get that you really love you must get Geek Squad PP, smart decision they are always helping you with your problem and if they cannot solve it they Replace it for sure, which it was my case! So happy I got it :) Thanks Best Buy!

I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.

Still got the washer and dryer and i havent had any issues, customer service was great, they brought it in and hooked it all up and i was very apprecitave of it! Thank you!

The installation was fast, done right and the crew was professional.

Peace of mind is everything. It breaks they fix it or replace it. Hassle free !

Always purchase extended warranty for any of your new appliance just in case there’s a problem in the future. Its worth buying it coz any appliance tends to break within 2 years of use.

They have been great in the past with all of my Best Buy products. Highly recommend to everyone!

Get the protection, this washer is a replacement for one that was on warranty and went belly up 4 years into the 5 year warranty, totally worth it.

Agents are great! Very helpful and attentive. Wish everyone was like that.

Not much to say about this. I get a paper and email with information for the geek squad. If something should go wrong I call and use it. That simple.

I love that this guarantee is very good i got it so in the future i don’t have to buy an other dryer but they can fix it

I have made a number of major purchases from Best Buy over the past couple of years and always add the Geek Squad protection agreement. I find it to be a great value with great service.

All my products I cover with geek squad. This day and age we get glitches, as well sometimes things just break out of the blue. I know I have piece of mind when I have the geek squad protection plan on appliances, laptops and on my gadgets.

Ok these things are iffy sometimes but recently we have had some bad luck. Gives you more peace of mind about the future.

They did a great job swapping out our washer and dryer.