Customer Ratings & Reviews

The geek squad guys are awesome! I had an issue with my dryer not coming on so i called an electrician, thinking it was the outlet. They came out and said the issue was the dryer, not the outlet. The geek squad guys brought me a new dryer and determined that the dryer was fine all along and the problem was in fact, with the outlet. Got another electrician to come out and actually fix it and now the dryer works great. They were very nice about the situation and set everything up for me before they left. They said to give them a call if i had any issues. Great service!

5 year protection on a 3k washing mas home sounds pretty reasonable to me

Efficient and quiet. I’m just now having my 1st issues with the machine, a weird noise in spin cycle. But the geek squad is on it!

I bought my vizio 65 inch TV in 2014 and bought a 5 year warranty on top. Last week my TV started showing green lines on edges, called geek squad 800 # after 10 min on phone, I was approved for a brand new TV and was given $1200 plus tax to buy a new unit from any best buy store. Process was extremly simple and easy, I have always bought warranties on high end electronics but first time used it thou

I have LOVED using this dryer. It was my first big girl purchase for my home. I use it a lot bringing home laundry from work and washing the towels. It has been so perfect and I love the sound it makes when it's done. I do a little dance with it if that makes my weird

This is my first time getting the 5-year protection plan, but it has been my unfortunate experience as of late, that everything seems to break down after about 3.5 to 4 years. I have previously only purchased the 3-year plans but keep missing the mark. Hopefully, this does the trick!

excellent service im happy to count with there service

Agents were amazing and super helpful with installation

I have always gotten Geek Squad Protection on all of my major Electronic Purchases and they have yet to let me down when it comes to needed assistance

It's very, very good. And there's a great section, of staff. We recommend this store good stories.

Exelet and a big washer and clean the clothes out so good

Haven’t had to use derive yet but I’m sure there will provide great service

I am really pleased with my set. I purchased the washer first when my other one failed. It is very spacious and washes my comforters gently but thoroughly. My dryer died months later, and I was able to find the matching dryer. It dries completely. I don't have to redry clothes due to tangling. I am very happy with this Team for Clean!

Love have protection on my devices when I need it.

Really needed Geek Squad, and the came through. Three issues resolved...just wish it hadn't expired

As far as my purchasing the 3-year Geek Squad Protection Plan...I have not had to use it per se, but glad I have the peace-of-mind if/when I do .

This really paid off for me -- I always purchase the extended warranties (knowing how short the manufacture warranties are nowadays), and this is something I do as a matter of practice. I've now bought this again for the new machine. The previous one I had with the Extended Warranty the Washer quit working after only a little over 3 years of use in my home (it's not a commercial setting, making it clear) With the warranty, I was able to schedule a Geek Squad maintenance service look at my failed washer and they determined it could not be repaired as such. The good part, I was able to replace with my choice of a new washer as a result (they are very good at honoring your initial purchase price on the washer for your replacement device!). Don't hesitate .. just spring for the extra protection ..

The only bad part is if anything happens after the first 14 days and before the one year mark you have to use the manufacturer warranty. Totally worth the costs. They have saved us hundreds in repair bills. Everything I get I buy the geek squad protection.

Had the Greek guy come over to look at my new washer he was a very nice gentleman help me out really appreciate his service

Great service to add more time to your products warranty