Customer Ratings & Reviews

With larger purchases and depending on the appliances, it is recommended to have a warranty beyond the manufacture.

Never had a problem with any warranty or Geek Squad Protection plans. Thanks.

Geek Squad installers are professional and know what to do

This is a must have! I was never a warranty person but products just aren’t made the same anymore and it is worth the price to ensure longevity. And the service is always quick and easy!

Having access to the geek squad 24/7 for me is a life saver. I work remotely from Arkansas to California. Down time for me is a killer. I have used the service four times since purchase and its been excellent. Highly recommend.

Have not had to use yet but the pricing was good for the amount of years covered.

Hope I never need to use it, as the LG washer this was purchased for is supposed to be very dependable. BUT.... ONE NEVER KNOWS FOR SURE. All in all, glad to know if something electrical/digital breaks down it will be covered for the first five years.

I haven't used the service for the washer but Greek is the best! I've had them work on my laptops in the last.

We’ve had a lot of issues with it and leaking since we got it, which was 4 years back. We’ve had different techs look at it, one part replaced which was not the fix. It ran great besides that and the leak was random and runs quiet. It’s being exchanged for a different unit. Best Buy has been very helpful with that.

Looks great, work’s awesome, We fell in love with it on the first day. Best purchase ever.

Hopefully i wont have to use it! Peace of mind just in case

Amazing service and Amazing product and love the added protection

Any tech related purchase gets the extended warranty every time!

Any tech related purchase gets the extended warranty every time!

A great way to buy peace of mind with a low cost. While I hope I never need to use the service, it is sure comforting to know that reliable, trained Geek agents will come to the rescue!

Great stacking washing dryer. Love them and easy to use!

My product was damaged and they sent it back. I was happy that it didnt take that long to bring it to me and install it right away. It gives me peace of mind.

really impressed with the quick response, and the kindness of staff

What can I say, Best Buy is hands down the best place to go to for appliances. The prices, delivery, installation and extended warranty make this the perfect package. Not to mention quality products. And finally customer service is exceptional.

When it comes to buying products from Best Buy, it’s a must getting their service plan. No other companies can beat their plans