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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 5,754 reviews
  • Rated 5 out of 5 stars

    Purchasing geek squad protection service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately haven't had to use it as washer is brand new but it is good to have should something go awry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. Love it quiet and fast . Love the online app and all the cycles it offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and slim appearance which does not take a lot of space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I have them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had to use the geek squad but it is nice having the peace of mind knowing that they are there if my washer quits working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan, any issues geek squad comes to the rescue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to have at a reasonable price will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Karen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is affordable & makes sense when you spend lots of money on appliances. It is nice that you can include it in the interest free loan too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sarah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already had to use mine so I'm very glad we have it. Our brand new drier that we purchased isn't working. Since we didn't install it until after owning it for 30 days we couldn't just return it. Geek Squad is coming to the rescue next week.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be careful with extend warranty lead time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 year warrantly plan on my dryer and called on 4-7-25. They could come on 4-9-25 but that day was not available and the next day that was available was 4-17-25. Be careful that when you purchase a warranty the lead time is what I call ridiciulous!! You can speak to a supervisor and they suggestion was to call back and get someone else. Mary in Pananma City refused to give me her bosses name . The dryer I bought was Whirpoll WTW5057LW and it NEVER drys a load on one cycle and I bought in Oct 2023 and now the drum does not spin.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage and protections for the value! always great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for all appliances these days it seems like things aren't built to last anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection provided expert installation of my set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle getting a replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is important. I only had to use it once . But, it saved me the cost of having to purchase a new TV. I will always cover my items with Best Buys protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad equals relibility.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used the Geek Squad for my Electronics, Computers, and Appliances. I have never had anything but reliable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure it got this to protect my investment. Great pick up and they allowed me to add it to appliance I got from outlet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It washes amazing and has so many cool features! The service was awesome and the people were nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent the best I recommend I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent the best I recommend I love it very good work, fast and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gamble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often buy the warranty because I feel better having it, it’s a gamble but if I don’t I’ll end up wishing I had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value. Have had great experiences with geek squad support before (fantastic really). Haven't had to use it yet on this so can't speak to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use and hope I never do. But gives me peace of mind knowing they are there if anything goes wrong

    I would recommend this to a friend