Customer Ratings & Reviews

It’s better to protect your purchases than regret later when you are responsible for the repairs

Saved me tons of money. Well worth the cost. A great huy

I have not had to take advantage of my warranty yet, but am always grateful to purchase a Geek Squad warranty that I know I can rely upon if something breaks or malfunctions.

I have always purchased extra warranty on major or high price items. The geek squad has always fulfilled their obligation to our extra warranty when we needed to use it. They seem to always be professional. Equipped with good advice.

Alway add extended warranty on everything over 300 always worth in long run

The two techs that arrived were courteous and installed the replaced dryer. Good job!

I haven't need to use the GeekSquad yet for any repairs for this combo, but I have on past appliances.. They're always attentive quick and fix what's wrong. Thanks, GeekSquad

Purchased an LG washing machine, amazing love it. But the installation was flawless and fast. I also purchased the 5yr extended warranty service for peace of mind.

No need to use as of yet, so all is well. I'm hoping this is something i will not need for a long time

Definitely satisfied with purchasing warranty, never know when you may need it

The installation service was what I expect of Best Buy. Efficient, timely and easy to understand. I hope I don't have to use the protection, but it is nice to have it.

well my whirlpool washer broke down after about 3 yrs , but lucky ive got geek squad protection , Right , nope Wrong , when i broke i called the geek squad and they sent out a repairman with 4 days this was pretty good , unfortunately he did nothing and said the washer needed 2 parts a little part and a big part , he said it should only take about 3 days to arrive and to call back when i get the parts, well the little part did take 3 days to arrive however the big part didnt arrive so i gave the geek squad a little call and ask them how long before i get the big part well suprise im looking at waiting another 21 business days (over a month in total before they even get the part) this is not a rare part and its not a rare company its whirlpool , but i was told that these companys send out all their parts in bulk and that im just going to have to wait over month before they decide to send all these parts out to all these different customers , so if your considering buy a geek squad protection plan ( or anything whirlpool for that matter ) its worth considering that if anything bigger than a broken dial occurs you may be having to wait for parts and then have to make a appt for installation of the parts which cant take over a month to get the parts and then several weeks for installation (6 to 8 wks in total ) for me i would not have bought this plan had i known what i know now ,

I bought this protection plan for my Samsung Washer and Dryer. I was told that this plan includes any type of issues as long as they are not intentional damage to the units. In my opinion, it is a plan worth buying.

We received 3-year warranty, where everyone else for the price was a 2-year warranty.

Thank you so much for the replacement. It took a month to get it but i did get it.

Very happy with the Geek Squad coverage! Bought coverage for LG Washer and Dryer. Made this purchase at Best Buy because we wanted Geek Squad coverage for piece of mind!

I am amazed it wojes great I love the quick feature makes my life more easy

Good machine easy to install very very good to wash

Looks incredible and not as loud as i expected, certainly an excellent addition to our home

Geek squd did great job on second delivery of washer. First time the left in hall. I think they wanted to go home and evening mgr didn’t help