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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5754 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 5,754 reviews
  • Rated 5 out of 5 stars

    Happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially had some noise or the installation not done properly and had it fixed immediately. Did not use it for any other services yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad my appliances superhero always on time. Never have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service would highly recommend . The new product works perfectly. I have had no problems. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my insignia washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys all ways the top rated very insightful with the help requested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having to use this warranty on a previous product I would recommend anyone purchasing a product to also purchase the Geek Warranty. If they can't fix it they replace it. That is very true and it happened to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivers washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. With no scratches. Very personable. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong here. In the old days an appliance would last your entire lifetime, now as awesome as new appliances are they are unpredictable making an extended warranty a necessity. This brings me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do u rate a protection plan. I dunno. But here's mine. The plan is here. If i need it, im sure it will work. 25 more points please. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth on expensive items. Always need to protect your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased because anytime I have issues, they come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason i purchased the extended warranty is that we live in Florida. Florida equals a lot of Lightning strikes. The board on this washer like others is about $150.00. 5 years for the price is a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best thing to have on an appliance and if they cant fix it they replace it. best thing in the world to have

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the services yet but if I need to everything will go smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evangelist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has been the best and they are there when something needs fixing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the units have been working fine. Hopefully I won’t have to use the plan but it is always good to have a back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I thankfully I have not had to use them for my washer, since it's only less than a week old. However I have used Geek Squad for all my computer issues and love them, they have always been able to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this plan for peace of mind based on experiences we have had in the past and how the Geek Squad helped. Hopefully we will not need them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD REPLACED VERY QUICKLY WITHOUT TROUBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase again, a very good value. would not purchase without this fantastic extended warranty. Have used one previously without any problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer and dryer was exactly as described. The build along with the spaciousness of the machines couldn't be more correct. Wish I had purchased it long ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchased any thing from Best Buy, I make sure that a warranty is always obtained to get the best investment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.