Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5721 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 5,721 reviews
  • Rated 5 out of 5 stars

    They installed the washer and dryer quick!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agents installed the washer and dryer quickly and made sure it was all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used them yet altho I believe I shouldn't have a problem my son uses there services and always had good luck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional work from the Geek Squad. They never fail to repair!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 5yr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend. Never enough help these days. Especially if your older.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I sleep better at night

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have the extra warranty coverage. We always buy extended warranty. The technology of the newer appliances makes it difficult for the average Joe to work on the appliances. I sleep better at night knowing I have warranty coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I paid for the protection plan. The team members are very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a scam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan and they refused to help my washing machine shaking all over the place. It was brand new.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer set is great. It is nice to have a cute matching set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have done great work for me in the past they are prompt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love I loved everything!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & easy checkout for my washer when it came to buy it in store. We have had their services and they are quick, puntual, and efficient with the services they do. Awesome overall!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the washer and dryer and the customer service you get with best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this washer measures up with the best of them. It has quite a few washing cycles/options. It operates so quietly that you would swear it's not on. Everything comes out clean as expected. Very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set went well, had one phone interaction and service was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction complete

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had any problems where I need to call in The geek squad so I'm satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced protection my old machine failed in three years with no geek squad had to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always gotten Geek Squad Protection on all of my major Electronic Purchases and they have yet to let me down when it comes to needed assistance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs glenn

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have squad come shortly after I purchased combination washer nd dryer. It was very frustrating to get someone out to check why my item was sending codes of error. Problem was eventually resolved. Yet It reoccurred recently so I will be calling back to service item afain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad this is available

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any problems with my washer and dryer. I havent had to use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty for washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a 5 year warranty for my washer. I didn’t receive any paperwork on the warranty. I called the geek squad and was told I didn’t need it. I hope not. The washer is doing great. I wanted a warranty for piece of mind and I hope it’s as simple as making a phone call if repairs are needed.

    I would recommend this to a friend