Customer Ratings & Reviews

Had a lot of problems with Washing machine after multiple visits and run around 9 months later is was replaced!

Definitely recommend getting the squad protection because you never know!

Definitely recommend getting the squad protection because you never know!

It's always great to have with all your purchases.

Loud machine, but great size! Would recommend or buy again!

It worth to get the protection specially for expensive items. They even exchange our refrigerator without any cost.

I have bought geek squad protection before when buying a laptop. I can only imagine how helpful this will be if something goes wrong with my appliances.

The agents dropped them off and connected them to the water and electricity

it truly was a good value to insure our new appliances with this 5-year Geek Squad review/ one repair call would probably cost at least the cost of the protection

Geek squad. Excellent service they take care of you and They resolve any problem for you .

I purchased an extended warranty on my new freezer I purchased. I hope I never have to use it, but I feel good that I am covered just in case.

I think it’s a good idea to get an extended warranty for the piece of mind knowing that if it breaks after the warranty runs out you don’t have to worry.

I paid for a 5 year warranty when I bought my washer. I submitted a claim on February 19. Someone came out on 2/24 and diagnosed the washer with 2 problems. A tech returned on March 4. That tech diagnosed the washer problem again with a new issue. Another tech returned on March 12 and then again diagnosed the washer with another issue. Another tech returned on March 17 and the washer was yet again diagnosed with a different issue. The washer has still not been repaired and I have been given the run around about getting it replaced. I would not recommend purchasing the warranty from Best buy because they do not make customers their priority. They are only after the money they make when a customer purchases the warranty.

Great product and very happy with the customer service at Best Buy. I would recommend to family and friends

Haven't had to use this yet, as my LG washing machine/dryer combo is working great after about 11 months. It comes with a diagnostic app you can use on your phone, so that's handy as well.

I personally think the pricing is a little high. But when you’re concerned about breakdowns of an high priced appliances, you’re willing to pay the price.

It's a relief to know that if something happens the appliance will be repaired at no cost. It will also be replaced if it can't be fixed.

Really nice and professional and helpful! Would definitely recommend.

This warranty from Best Buy is the best they always come when you call and if I have any issues they replace the items as promised

Good fast delivery, nice seller Good seller,I am very happy