Customer Ratings & Reviews

I don't buy the protection plans all the time but I do when I buy expensive appliances. I hope I don't have to use this but if I do I know Best Buy will fix or replace like they have for me before.

I always buy the geek warranty on my purchased. I do because I have had items fail just after manufacturer warranty expired. it pays for itself.

Best Buy need to let the customers know that this starts with the factory warranty so you are getting four year Not a fair price if four years

The Geek Squad had a challenge getting the machines to the installation area (in a condo) but got it done. I applaud them for their efforts.

Having an extended warranty is essential. This plan is very well priced.

5 year warranty the best in the industry. Highly recommend warranty and “Toal Tech Support” for outstanding service and discounts…

My wife and I love the five year protection we have on our washer and dryer. If anything goes wrong on it Best Buy will fix it. It’s a must have..

Crazy not to add geek squad warranty. Nothing seems to last long enough not to need it.

Purchased the 5yr protection for my new washer. Hope i never need to use

Added protection is always great to have on products

My mom love the new washer and even more that it's protected.

Must have for any electronics made in these day. They don't make products like they used to.

I love the simplicity of the machine well made !!!

Good people always and help me so quickly and quality staff

Hum, i didn't that samsung dryer is cheap. I reversed door a d screws didnt screw in tight call best buy , best told me to call samsung but samsung was rude told even it a manufacured defect they didnot cover door issues only functional problems and refer me.back to best buy. Eventhough i bought the extended protection buy rep alfonso promised to help me resolve the isue with the stupid but see i just lie to he didnt call me as he promised me. SO IF ARE PLANNING TO APLIANCES DONT WASTE YOUR TIME WITH SAMSUNG BECAUSE AFTER THE 15 DAYS IF IS NOT A FUNCTIONAL THE WONT FIX IT. SAMSUNG SUCKS

im very happy with the service i hope that my new drier and washer continue to be working well for many years

e always purchase this. Unfortunately we have needed the warranty in the past for a number of products. Best Buy has been easy to work with.

I had to get the protection plan just incase my product breaks down

With any major purchase you need protection on your investment

Haven’t needed to use it but glad to have it just in case.