Customer Ratings & Reviews

I am a new homeowner and single so this washer/dryer combo is great for me. The items look nice and they are very easy to use. I have only had these items in my home for a few weeks but so far they have worked great. My clothes are clean and fresh which is really what you buy a washer/dryer for right? so no complaints on that front.

Another warrant, another protection plan. Difficult to rate, because I haven't used it for this purchase. Others, have resulted in a positive experience.

The agents came and repaired the washing machine when it broke, they were very helpful

Great prod at a gr8 cost. The machine performance is a 9 out of 10. The vibration tech. wears out within the first two years. Other than that very clean wash. I love the self clean tech. Helps keeps down built up orders in the tub.

I called geek squad about my Samsung washer well they couldn’t work with that I had to call Samsung. They had me pushing the wrong two buttons my 17 yr old grandson showed me the correct two buttons to push. SMH they need to hire him

My washer could not be repaired and was covered under my extended warranty. There was not any problem working through the process and the replaced was scheduled for delivery 2 days later. Service dept ROCKS.

Easy delivery from friendly guys! They called me on the way to my home, arrived on time and were very friendly. They picked up my old washer and dryer and dropped off the new one in about 25 mins. I was very happy with the service.

The initial installers forgot to set up my dryer to the vent but the bell squad came and saved the day.

The agents unloaded my appliance and hooked it up to the correct outlets and tubes . Very knowledgeable about the appliance and how to run it.

Always buy extener warranty with large purchases. Only downside is that if you claim, you lose the remainin years/months of warranty and have to rebuy for replacement product. If I did not lose the extra year of coverage I paid for I would have given it 5 stars.

Washes our clothes great. I've had a different brand but it didn't wash near as well. It really surprised me at how much of a difference it is between two different brands. The one I have doesn't have an agitator but it cleans up my son's clothes really well and I don't have to wash them twice. The one thing i do not like about these kinds of washers, the glass lids. That's what happened to the last one and it was just as inexpensive to buy a new one, well almost anyways.

The washer despite being open box works perfectly. Sure it has a few dings and scratches but the functionality is great. And the open box price saved some nice coin over brand new

I review the Geek Squad service agreement and found it quite comprehensive for more then just faulty product coverage...

I hope I don't need to use Geek Squad for my purchase. If I do need to use them, I know I'm in good hands.

Helped out very well and answered all of our questions.

After a month of searching for a washer and dryer found this matching set at Best Buy. Glad I waited best purchase I’ve made in years Makes doing laundry, fun and easy. My wife can’t stop using them lol. I would recommend this washers and dryer for any husband trying to upgrade his wife with new tools to make it easier to get her job done.

Highly recommended for any washer and dryer these days. "They don't make em like they used to" is a saying that applies to washers and dryers more than maybe any other expensive appliance. I think there's maybe one or two brands that still make washers and dryers in America, and they're not super well known, and even they don't make their new ones like they used to. But literally everything else is Chinese or South Korean and designed to be unrepairable and fail within 5 years. Geek Squad warranties are legit, and 5-years' peace of mind is worth every penny.

Great warranty. I haven't had any problems for Best buy. Definitely takes care of you

The delivery men weee superb! They were extremely careful, answered all of my questions, without hesitation was courteous. The sales person was amazing. He listened to my needs, found exactly what I needed and at a great price.

Recommend to get Geek Squad on all electronic products. You never know when it may come in handy. Very easy to get product fixed or replaced, if needed.