Customer Ratings & Reviews

Geek squad makes it simple to understand and get the service post purchase (after reviewing and comparing manufacturer extended warranty).

Always a plus to be protected haven't had to use this part yet but I know others that has and they've had great experiences look forward to Future purchases

Always buy a warranty it's better to spend the extra money and have peace of mind than to get home and realize something's wrong and you can't fix it or have to come out of pocket

Excellent service for extended warranty. Good customer service. Peace of mind if repair is needed for 6 years.

It is very quiet and big enough for a king size quilt. I can see through the lid. This is amazing

Have never had to use them, but it’s nice to know they are there if needed.

I had so many problems with this dryer when first purchased. The heating element went out after about a month of having it. It was worked on about 6 different times before they replaced the heating element. No problems after it was replaced.

I always purchase a Best Buy protection or extended warranty on just about all my appliances and high end electronics I purchase from Best Buy. I have not regret it once. Most times, I never have to use it but the few times I have, Best Buy protection or extended warranty support have been good to me and supported my purchase. I will continue to purchase each type of warranty on my purchases from Best Buy.

The tech guy was scheduled to come 2 days after i requested a visit and he was here right on time and got the issue with my washer solved in under an hour. Super happy after spending almost a grand on this machine just barely over a year old.

My geek squad service as the easiest and smoothest process ever. Came in and out and left everything perfect

My agent Kendall was amazing she not only explained everything very well, she walked me and assisted me every step of the way. Her patience with me was impeccable. It was so nice to be taken care of by someone who knew what she was doing. THANK YOU KENDALL!!

easy to use, great quality easy to use, great quality easy to use, great quality

Always get these protections on all my electronics from best buy. I will continue as well they have the best coverage then any b company

I purchased a 5 year protection plan on my washer I purchased. It is replacing a maytag that the only thing wrong with it was the control board was defective. It went bad after a little more than a year. Because I have the washer in a business maytag would not honor the warranty, and in addition the control board needed was on indefinite backorder. If I had this protection plan on that washer, Best Buy honors the coverage no matter where it is installed, and if the part was unavailable they would replace the washer with a new one.

The warranties are affordable and worth the money.

After a lot of trouble shooting on a washer unit issue the store went ahead and replaced the unit. Install was professional and extended warranty was worth the price for major appliances.

Service was quick, easy, and the process to add the additional warranty was seamless.

These guys were very helpful when my washer broke down. They came out and diagnosed the problem and I had a new machine that next week.

Protection that sets your mind at ease for a reasonable price. The offer is a great one and makes the purchase more comfortable to buy.

I love geek squad they have been nothing but amazing to me. They always come and they are super nice if I ever have any issues it’s well worth it. I totally recommend getting this for any appliance that you buy through Best Buy.