Customer Ratings & Reviews

Absolutely love geek squad! We had the sound go out on our 55" TV. They scheduled service and came right to my house so we didnt have to worry about transportation of the TV. Ordered the parts, and came back to complete the repair all within a week. I only buy my electronics from BB specifically for Geek Squad!

Purchased for the extra security just in case. Have not had to use thankfully but good to know they are there if needed, But they did do a good job of installing my new washer and removal of the old ones.

Really quiet works great really happy with the purchase

The Geek Squad delivered, installed our new LG washer and dryer. They also hauled away our old ones. We purchased the 3 year Standard Geek Squad Protection because in case something happens we can call and get their assistance.

Anytime I buy a product always get the warranty and it seems to work out perfect

I replaced a front loader with a top loader, same brand. My dog loves to eat the gasket on the FL, so I needed a TL. I love the large capacity and the quiet operation of this washer. My clothes come out clean, as do my great grandchildren's and their parents. I got the champagne color, it's a beautiful color.

I would definitely recommend getting a warranty with this cute baby

Delivery was great and fast! Our washer and dryer are really good.

Definitely worth the purchase bought a dryer2.5 years ago it couldn't be fixed. So upgraded to a bigger better dryer thanks.

This protection plan makes buying an expensive purchase pain free and best buy knows this.

Love geek squad ! Fast, friendly and extremely knowledgeable !

The presetting on the dryer was only drying the clothes for five minutes then shutting off. The tech came out advised me that the sensor is in the front of the dryer and he’s noticed with heavy loads they tend to fall to the back so the sensor doesn’t feel anything and assumes the load is dry. If he hadn’t explained it, I never would have realized that was the issue. Also my floor in my utility room is slanted so he adjusted the dryer and said that should help.

It was my first time buying a conpletely bew set so I was extremely nervous and anxious. Now 2 months after purchasing, I can say I am so happy with my decision. I love doing laundry now! Everything always smells amazing and is so soft.

A must have for any purchase from Best Buy. Glad I purchased and have my items covered. Problem when husband purchased items and I purchased plan. Difficult for Best Buy to connect the two even with exact same address. Was finally resolved. BEEARE!

The customer service at this location in burbank was great! The employee was very helpful in helping me pick out the best washer for me. Never

Is used constantly in my household, holds up just fine with daily usage & the wide range of settings is really nice

We definitely feel protected with the warranty we purchased for our dryer, as we know Geek Squad maintenance and repair services are good and reliable.

I love my new GE washer, its quiet, energy efficient and clothes smell so clean.

Im using them for the last 6 months. They are the best. I have already 2 friends who purchased the same after checking ours.

I always buy extra warranties. Though it’s not always a simple process to use them. They replaced my dryer after 4 years, free of charge. Sometimes their limitations are an issue. My new TV I’ve had for less than a month, my cats decided to scratch up the screen for some reason. It’s cosmetic, and it’s very noticeable while you’re watching something, but This is not a covered damage. I would’ve paid extra to get a warranty that would cover this kind of damage, but that’s not even an option. So that’s a let down. But I’m confident if I have other covered issues they will take care of me.