Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5722 reviews
(5,722 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy installed my washer and dryer in 15 minutes. I love bestbuy because of their service.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
well worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this plan for my washer. Five months after buying the washer and this plan, my washer had a leak. It was a disconnected tubing and was fixed quickly for free (would cost over $200). Yeah it would be still under the manufacturer's warranty but from what I have read it could be a headache to get help from them.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the Geek Squad service. It's a great buy knowing you're protected if you need the service. The times I needed to utilize the service it was hassle free!!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My Geek Squad Protection saved me time and money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend to buy Geek Squad Protection on all electronics these days. My washing machine protection came in VERY handy and saved me lots of time and money.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy purchaser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received a $100 gift card from Best Buy because I exchange my Appliance
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
People
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection awesome people over the phone help me and recommend me how to be ready for any inconvenient
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty helped my washer get replaced though in order to get it replaced we were still out of pocket $400. I went back & forth with warranty division but finally got things resolved.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Assisted me with my purchase and no problems on returns. I will always use Best Buy for any appliance or entertainment purchases.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been told to purchase extended warranties and have never really needed to use them or I am often disappointed with the coverage that is given. I found myself having to use the Geek Squad protection one time and they were amazing. They gave me all of the options and made sure that I received the best option. I will never make a purchase without it again.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad fixed my washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent I had did an amazing job on fixing my washer. He fixed it quick and was in and out within a matter of 20 minutes
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best washer/Dryer combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG steam front load washer and dryer, I have these at both houses, uses very little Easter and cleans your cloths very good. The dryer has wrinkle free setting that leaves your clothes pretty close to wrinkle free. Also have the pedal stool with the built in washer for quick wash of one or two items while you’re running a full load
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Supported me throughout the process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did right by me. They corrected the mistakes make. Stood by me while we worked to make sure everything was in woking order and made sure I had the number to call if anything further was needed.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I always get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Protection is something I always get with everything I get from Best Buy. It’s a lot better and easier to deal with Geek Squad vs the actual manufacturers. Manufactures warranty and dealing with their process really sucks, Geek Squad is the way to go.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.
Rated 5 out of 5 stars
Geek Squad set up my dryer quickly and properly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did a fine job of bringing in and setting up my new LG gas dryer. They followed COVID protocols, used shoe covers, carefully removed and restored the hydrolic hinge on my screen door, properly installed gas hose & exhaust, leveled the unit, and made sure the unit was working properly before the left.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the investment... peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With all the electronics & computer technology, the Geel Squad extended service is well worth the money. Best Buy really takes care of you with this.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.use protection. 5 years of safety. dont want regrets without using protection!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is always good to have, it really pays off to have it in the long run.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
BUY THIS FOR SURE - 5-Year Standard Geek Squad Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 5-Year Standard Geek Squad Protection is well worth the price when it comes to modern appliances. If the item can be fixed then the Geek Squad protection plan will cover it and if not they'll replace the item covered.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works super good, very heavy! Just pay for delivery lol
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must when purchasing an appliance or anything electronic
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
