Customer Ratings & Reviews

Love the extra protection plan now I don’t have to worry as much if the system malfunctions

Nice price had in stock no complaints whatsoever %%

Quality is guaranteed with this purchase through the Geek Squad. I have worked in retail and will not make a major purchase without having the protection plan. It’s that simple. With the plan, the consumer is afforded the ability to have their product serviced or many times, replaced, when they don’t perform as they did when new.

The dryer I bought with a 3 year geek squad warranty broke right before the warranty expired. I called geek squad they set a appointment within a few days. The repair man came and diagnosed the problem. He called me later to let me know the repair was over the limit they allowed for cost and they would replace dryer for free with exact one. The squad is the best way to go

If you're spending that much on an appliance, it only makes sense to look in to the extended warranty. I have purchased these on my most expensive purchases and have had to use it on several. To get it repaired or replaced for the cost was well worth it. Have I purchased a warranty and never had to use it, sure, but the times I have had to use it I was very glad I had it.

Geek Squad came and explained everything when they dropped off the items. They were very thorough. I really appreciated them explaining everything.

Very pleased with this combo washer/dryer will fit right under my counter top. Glad l git tge Geek Squad warranty. Peace of mind if l need them.

I always add a protection plan just in case! Just do it!

we love it alot we needed it badly for are big family thanks so much

I have used this service previously and it was very good and service was very professional when it was needed.

He came out a few times to Fix, the different washers was very pleasant.Need to call back again.Since my soap drawer is broke.

I had a service call from agent Shawn who was able to quickly resolve my problem after no help from the 800#. Highly recommended! He works out of the Cranberry store.

Great to know I am covered in case of any damages or issues!

The guys installed my unit and was in and out in less than.39 min.

I know protection plans are deemed to be a waste of money, but for expensive purchases I would never not get it. The one time I did need to have one of my TV's repaired (I had it for a year before it had problems), Best Buy decided the 2nd time to refund the cost of the tv, which I then used to buy a new one. I bought this protection for my new washing machine. Gives me peace of mind knowing that if something goes wrong Best Buy is positively responsive.

I was so happy that I had the 5 year Geek Squad Protection Plan. I had an internal problem with my Maytag Washer and the Protection Plan kicked in and they replaced the washer when it could not be fixed. Everyone was nice about the problem and now I have my new replacement washer. So I have renewed the plan when it came up.

They were very helpful and quick in installing my new washing and taking out my old one.

Geek squad has wonderful customer service . Shop at best buy

I love my dryer. This brand last for ever. The purchase was so easy and personnel at the store were very helpful and attentive

Luckily haven’t had to use the 5 year plan but glad to know I have it incase anything were to happen