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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5722 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 5,722 reviews
  • Rated 5 out of 5 stars

    Hooray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explains well. Much needed and worth getting help in maintaining proper functioning of this equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage time frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan! I thought it started coverage after the warranty ends but im not sure because the protection plan says good thru 3/2025 and if the warranty is 1 yr then the protection is actually only 2 yrs. However the geek squad description says it starts after the warranty ends so i have no idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year extended warranty through the geek squad for our Samsung washer. Although I haven't had to use them yet, it is nice to know I have the added protection if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in insurance and kniw how important protection is especially on machines that coat this much. Im thankful for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like BB Geek Squad Extended Warranty over other op

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Greek Squad warrantee of high dollar purchases. Quick and easy one stop shopping. I’m sure there are other options, but have always been pleased the BB when I needed to call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is awesome love the ease and it’s so quiet you. Have to look at it to know it’s on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I don't buy warranty plans but decided to buy it for my washer and had to use it right away, it was really easy and painless to file a claim and got my washer fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed…………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! Can’t ask for more, great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sense of security you get from paying a bit extra is worth it. Especially for the purchase of big-ticket items. I have always had a pleasant customer service experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad extended warranty is worth it on major.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting an extended warranty nowadays as companies care very little for quality and longevity of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good haven’t had to use it yet but I have always bought the geek squad warranties because it’s better safe than sorry and paying for out of pocket expenses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! Clean! Best appliance you could buy. Will definitely recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely need to get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great having geek squad protection I recommend this for anybody and everybody you buy an appliance. You buy an electronic buy anything there and you can get the geese squad protection by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the protection plan yet, but I always get it on my major appliances. After previously having worked at Best buy and seeing first hand some of the things that can happen and how they would have been covered if the customer had purchased a plan, it was a no brainier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad Service Plan. Have not needed to use it, doubt I will need to, but better to have a service agreement and not needed rather than need and not have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Based on reviews…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on reviews… which said that the LG washer and dryer that I bought are excellent but periodically they ship lemons, I decided to subscribe to the geek squad protection plan. I've never done this before but the reviews said that when the machines are lemons they're truly lemons and will need to be replaced over a period of time. But once you get them working they work very very well.So far so good. I haven't had to use the geek squad warranty so I'm keeping my fingers crossed. I'm hoping my first washer and dryer ordered aren't lemons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WITH ALL THE COMPUTERS IN THINGS TODAY THIS IS A MUST HAVE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to replace the item quick and easy after a brutal delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washing machine. it's kind of like a smart watching machine. you don't have to worry about small medium or large loads. As you put the clothes in, the machine puts in just enough water for the load so there's no overload there's no underload there's just a perfect match for the load you have. this machine is great

    I would recommend this to a friend