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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5722 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 5,722 reviews
  • Rated 5 out of 5 stars

    Worth every penny, in today's world.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An updated warranty after a Gas Dryer replacement, a very nice thing for BestBuy to do. Their support is on point and I am glad to have the extra layer of product protection. I can vouch for BestBuy, they stand by their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer I've ever owned..Best Buy came with great service and installed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty For Washer/Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn't I add 5 years of product protection on the backend of my manufacturer's warranty? I think a washer and dryer should work for a minimum of 10 years, so I will keep a warranty until that time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty For Washer/Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn't I add 5 years of product protection on the backend of my manufacturer's warranty? I think a washer and dryer should work for a minimum of 10 years, so I will keep a warranty until that time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my dryer very professionally. They carefully carry the dryer minding the wall and protecting the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased it for all of my appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not super cheap when you are replacing all of your kitchen appliances and a dryer. It can really add up. I've already had to use it twice, once on my new Microwave and once on my new dryer. Appliances aren't made like they used to be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love LG Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the LG appliances. A couple of things to think about with this product, First,I am 5'4 and I cannot reach to the bottom of the drum to remove all the clothes, I have to use a stool to reach the bottom. second, I have had this product for about 6months and it is leaking from the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase the warranty, it is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased the warranty because i have had to use it in the past. I highly recommend getting it because it will save you money later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Installed faster than I can snap…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was awesome! In and out in no time at all. I will forever buy this model! It is so reliable and looks good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it can seem easy to pass on the warranty (where they get you)....being a believer in them helped us as we lost power last week and an item had a surge. Knowing it is repaired or replaced for free makes it worth it for unforeseen and uncontrollable circumstances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always amazing customer service. Never have to wait very long for service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not really a fan of these things but I bought this one because the last one really paid off. I hope if I ever need to use this one, that they ironed out some of the kinks. Gotta say, a great store manager is what made the first one well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install fast and quality working as intended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great delivery and clean install washer working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very efficient and seemed to be careful about the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get that insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need that protection! In case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s good to have. When researching this dryer it seems like most people encounter issues in the first couple years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plans shouldn't be needed but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy an expensive washer, you would think a service plan isn't needed, but I guess that don't make them like they used. If you ever need service, it will cost more than the service plan. At less than 10% of the cost of our washer, we decided not to take chances - really, a big heavy appliance with moving parts, water, electricity and a circuit board, Murphy's law seems predestined but we're covered for a few years. Four stars because manufacturers should make washers last more than 5 years, otherwise the pricing seems ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is best to buy extended warranty on appliances if you plan to installed this into rental unit. Basically renter are P IGs. they do not care for things that they did not pay for. In the long run, these extended warranty do pay off or more of an insurance policies in case they break down in the future. Repairing major appliances can be very costly. Just a thought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is best to buy extended warranty on appliances if you plan to installed this into rental unit. Basically renter are P IGs. they do not care for things that they did not pay for. In the long run, these extended warranty do pay off or more of an insurance policies in case they break down in the future. Repairing major appliances can be very costly. Just a thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty because Best Buy honors it! Better safe than sorry.

    I would recommend this to a friend