Customer Ratings & Reviews

Purchased the 3-year protection plans with my appliance purchases. I haven't used them yet, but I feel secure in knowing my items are protected.

Cant really give a rating for this. I have not had to call for service yet. BUT, when I called the service number, the person ansering the phone answered my setup questions politely and patiently

Very professional and helpful, made sure I was happy with my service

Geek squad 5-year services for an appliance purchase was a no-brainer. Best Buy services are a notch above those offered by Home Depot / Lowes for appliances. Highly recommend!

Haven't had to use it yet, but decided it was a good idea to have extended coverage for my new washing machine.

Great price for piece of mind. We don't generally buy protection plans but felt out necessary with modern appliances

Had to use after dryer stopped spinning, easy to schedule, i was expdcting a couple of weeks wait since i am furtyer away from store (1hr) but i was able to get scheduled 2 days later.

This LG set is fantastic! I researched quite a bit, comparing several brands, and finally took the plunge. I love everything about both the washer and dryer. Both are super easy to operate, the washer uses less water, and the clothing comes out smelling cleaner and looking so much better. Thank you, LG!

I ordered a combination washer/dryer and a warranty. The extended warranty kicked in on June 20th 2020 and here we are at May 18th 2023 and they tech pushed my repair date a week and said my drain motor is not covered and is going to tell me how much it's going to cost me. Nice.

The warranty has come in handed it's always good to have that little bit of protection

Despite all the expensive new high tech appliances, reliability isn't so good these days, so this warranty is a must for us. We could not get parts or even a service call for our old units (only three years old!), so we switched brands and made sure to get a full-replacement guarantee warranty.

I just got a warranty. There was no install of my dryer.

I am sure the Geek Squad will be pro's if I should ever need them.

Geek Squad is great value for your money! Don't hesitate and get the protection.

wasnt expensive definitely worth every dime super nice and friendly

Haven't used yet lol but seems to be worth having.

This plan pays for itself. Love how it covers it for 5 years. Definitely worth buying. If your appliances go out, if they cant repair it, they will replace it for the cost you paid for the item. Gives me peace of mind if anything goes wrong.

Just purchased this for a dryer. The price for the 3 year was better than most competitors, along with the comfort that a technician would be local and prompt. We'll see.

Great price for a new washer. We are hoping the 10 year drivetrain and tub warranty lives up to its hype. Have used the washer a dozen times so far and all seems to be fine. Will have to review this product in another year to update the status of our satisfaction

the guy who came out when the dryer wasn't working right was great. he helped us detect where the problem was so we could get that corrected as well. It works great now