Customer Ratings & Reviews

I love the option of knowing if something goes wrong with our washer, the Geek Squad is a call away. Crossing my fingers we get a full 5+ years out of it.

This plan pays for itself. Love how it covers it for 5 years. Definitely worth buying. If your appliances go out, if they cant repair it, they will replace it for the cost you paid for the item. Gives me peace of mind if anything goes wrong.

I haven’t had to use it yet on the new washer, but hopefully I don’t need to

I haven’t had to use this for these items. I have used geek squad services in the past. They are always helpful and very responsive. I am sure I will not have a problem getting help if needed in the future for these items as well. I pretty much get geek squad protection on all big ticket items that I purchase at Best Buy.

Great, fast and quick response . Tech was quick to fix

There were very friendly and nice and quickly set it up!

I’m not usually one to worry overly much about large appliances when it comes to warranties, but I’m. Sry happy to know that I’m covered for the next 5 years should anything go wrong. I’ve gotten several warranties with Best Buy and never had a problem when it came to using them. Definitely gives me peace of mind and well worth the investment.

They attempted to repair the problem and once it wasn’t possible getting the items exchanged was easy.

Despite all the expensive new high tech appliances, reliability isn't so good these days, so this warranty is a must for us. We could not get parts or even a service call for our old units (only three years old!), so we switched brands and made sure to get a full-replacement guarantee warranty.

My Samsung washer dial broke. I called and they came out and fixed it. I've had this on all of my Best Buy appliance purchases and I have used it on almost all of them. Not a knock on Best Buy, but on the brands.

This LG set is fantastic! I researched quite a bit, comparing several brands, and finally took the plunge. I love everything about both the washer and dryer. Both are super easy to operate, the washer uses less water, and the clothing comes out smelling cleaner and looking so much better. Thank you, LG!

Bought washer and dryer, that loaded it into my vehicle.

Best Buy protection plans are awesome. I haven’t had many issues with Best Buy products but when I did, the protection coverage was extremely helpful.

This smart dryer is a super upgrade from the one I use to own. Very efficient and quite. The Tech helped me pick the dryer as super friendly, and very helpful, glad I chose BestBuy.

They hooked my washer and dryer up. They was great

The agents very Professional. I’m grateful for their help!

Nice to.kmow if something goes wrong Wasn't a bad price point

For all the horror stories that I read about new washers & dryers this PSP seemed like a no-brainer. Anything over $1k I'll drop the extra $ on to not be hassled if it dies. If my washer or dryer dies, I'm not going to be at a coin-op laundromat. Imma be watching the Nerd Squad roll up and fix it.

Geek squad has excellent customer service. Definitely recommend !

Had a problem with Samsung dryer. Geek squad came out and determined the dryer was bad so they replaced it, no problem! 5 year warranty worked very well!