Customer Ratings & Reviews

The washer removal and replacement under extended 3 year geek squad warranty was superb. Great quick and nice service.

Good t customer service Great job Geek Squad. Thank you!

Let me start off with a huge shout out to Carlos who serviced our machine several times. He was kind, courteous and very informative. I highly recommend the three year plan for appliances.

5-Year Standard Geek Squad Protection gives me the peace of mind needed for service should our appliances have issue especially since they are harder to find and or repair during covid lacking product availability.

Washer and dryer combo. Works great. Just standard for the money

This combo works so smooth, at first i was on the fence about the products but gave it a shot either way. It washes and dries as needed. Happy thus far. Didnt disappoint.

I buy the warranties on most electronics. We’ve had to use them on multiple products as things don’t last like they used to.

I’ve used geek squad for 20 years. From my computers, laptops, washers, dryers, refrigerators, stoves I’ve purchased them and geek squad always comes through!

Had some questions about my install, solved everything quick and easy

I need a washer and dryer in my business. Since they are in a commercial setting the manufacturer warranty is void. Fortunately Best Buy protection plans cover washers and dryers no matter where they are installed.

Geek squad always delivers great content squad protection

5 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. Got if for a washer / dryer set. A very good value even if I didn't get it on sale. Recommended.

I have not had to use this on my current machine but it feels good knowing im covered for several years after the troubles I had with my last washing machine.

Have never had to use it on any of my purchases but its nice to have

Due to Bidenomics, appliances are not as reliable, so the best advice is ALWAYS GET an extended warranty!

I had to install myself, I live wayyyy to far out. Other than the broken drain hose that flooded the floor, it went perfect.

Very good product and give a good save feelings create

This is necessary with new appliances. My Samsung washer sounded like a freight train after 2 years. Cost of parts more than the washer. Received a new washer. I have the 5 year warranty, without it I would have been very PO’d and out of luck

Haven't had to use Geek Squad this time but have always had a great experience in the past!

This LG All in One Washer/Dryer is awful. It takes forever to dry clothes and I've only had the machine 7 months and it is leaking water from underneath onto my floor and also in the pedestal drawer. Scheduling a service technician to come out and look at it was another story! He made modifications to the vent filter and I don't see what that has to do with a water leak. It did not fix my problem. I want to trade it in for a standard washer and dryer. I've contacted the Corporate office so we'll see if they will help. This machine cost me over $2000 and I can't afford to junk it!!