Customer Ratings & Reviews

This LG All in One Washer/Dryer is awful. It takes forever to dry clothes and I've only had the machine 7 months and it is leaking water from underneath onto my floor and also in the pedestal drawer. Scheduling a service technician to come out and look at it was another story! He made modifications to the vent filter and I don't see what that has to do with a water leak. It did not fix my problem. I want to trade it in for a standard washer and dryer. I've contacted the Corporate office so we'll see if they will help. This machine cost me over $2000 and I can't afford to junk it!!

The workers were efficient installing my washer and so far this has been an excellent product. I purchased the 5 year protection to cover any possible problems. My experience with Geek Squad at my church's office computers has been excellent.

I think it’s always a bonus when you add geek squad service you never know if you will need it so add this protection

The agent was very respectful and helpful. Knew exactly what was wrong with my washer.

Was offered a great price to protect my investment.

If u need service if parts are ordered they don’t show up Best Buy will not tell u that service guy will not be coming on the day your service guy just doesn’t come nobody will let you know you just wait for nobody to show up No communication in-house

Everything was good,Delivery on time,Service was really good

I havent had to use this for my washer yet but i have used it in the past for televisions and they were great!

I'm glad I got the warranty. I'll update my review if I run into any problems, but so far, so good!

My previous washer lasted 4 years. I thought it would last 7. Getting a warranty for 5 years works for me in that if it doesn’t last as long as my previous one, I get a new one.

This was one of the best purchases I've ever made I love it!!!!! If I had to choose again, I would definitely choose best buy for my future purchases for appliances.

Great washer but such a shame I lost it 2 months after I bought it I got harassed out of my apartment and lost everything I owed

I love the fact that I don’t have to worry about anything with this and if or when it breaks they replace it

It is what it is. Insurance... If you don't need to use it it seems like a waste of money. But it you DO need it. It's worth every penny. Luckily we haven't needed to use it as our items have been of great quality so far.

I had a bad experience shopping for home appliances before.I bought this service on a different matter and got very good results, so I bought this service again as insurance this time.

Perfectly amazing! Love the Samsung washer and all its capabilities.

Installation went smooth. Technicians arrived as scheduled, were cautious with installation and efficient.

Will be using this soon. The clowns that came out to install them did not install the vent to the dryer correctly, it hangs loose and blows dust into the wash room. In checking this I found the power cord has exposed wiring. I do not recommend the installation people.

It was a great buy. Installation included. When it comes to appliance I choose Best Buy.

This 5-year protection for my Maytag washer machine has come in handy. Peace of mind to say the least is the best peace of mind money can buy.