Customer Ratings & Reviews

Oscar and Alex did an amazing job! They went above and beyond. Super happy!

The store letting me have the ones the delivery people dropped off and install my washer and dryer the 3rd time it was pretty good

These protection plans are worth the money for big ticket items. If several attempts to repair the item are not successful, this plan provides a replacement of the item at no charge. Never paid for any of the service calls. Definitely worth the extra money.

Very easy to get a replacement washer ! They worked so well with me and it was quick as well!

Satisfy and secure with this purchase Protection plan

I wanted extra protection and this was affordable.

I had a bad experience shopping for home appliances before.I bought this service on a different matter and got very good results, so I bought this service again as insurance this time.

Always a go to store for me! Thankful for Best Buy

Didn’t need service after all. No help needed………..

As happy as i can be with an he washer. My old school 20 year old machine was on its last leg. Hourly get half that longevity out of this one. Wakes well

This is necessary with new appliances. My Samsung washer sounded like a freight train after 2 years. Cost of parts more than the washer. Received a new washer. I have the 5 year warranty, without it I would have been very PO’d and out of luck

Thus warranties is a must if you purchased an appliance you will be sorry if your appliance goes haywire one year factory warranty is a joke.

They did an awesome job getting it installed without any issues and were nice too!

5-Year Standard Geek Squad Protection gives me the peace of mind needed for service should our appliances have issue especially since they are harder to find and or repair during covid lacking product availability.

We always like having a peace of mind and we've never had a issue using the protection plan

I write this is late January 25, 2018. I never had got geek squad before. I had first bought it for 5 years warranty. Let me know if my laundry get problem. I will call geek squad. But I have been taking care of my laundry for 3 years. I still have warranty end January 2023. I hope if still good or not work.

I need a washer and dryer in my business. Since they are in a commercial setting the manufacturer warranty is void. Fortunately Best Buy protection plans cover washers and dryers no matter where they are installed.

The workers were efficient installing my washer and so far this has been an excellent product. I purchased the 5 year protection to cover any possible problems. My experience with Geek Squad at my church's office computers has been excellent.

It is what it is. Insurance... If you don't need to use it it seems like a waste of money. But it you DO need it. It's worth every penny. Luckily we haven't needed to use it as our items have been of great quality so far.

I just purchases this plan to be on the safe side since I do have a rather expensive product (washing machine). I thought that this would be a great option to have down the road. From my understand my particular products comes with a warranty already through the manufacturer so, regardless there are options after it has ended.