Customer Ratings & Reviews

Great Washer and dryer combo smart functions are very convenient and easy to use.

We have always received excellent service from the geek squad installation team!!

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines and small appliances. With that said when something does go wrong, you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

Excellent service............................ ....

Very easy to get a replacement washer ! They worked so well with me and it was quick as well!

Totally love my outfit!! The guy said installed it. We're perfect in every way very careful with the units. Needless to say I am very happy!

It is always worth the price to get a 5-year protection option on your appliance. Appliances are not made like they used to be 25 to 30 years ago - one thing goes wrong, and it's a large bill if no protection. Get the coverage.

We have been pleased with the protection plan and are very glad to have purchased it, for we have saved money on it already, and the technician who responded to our washing machine malfunction was conscientious and effective in fixing the problem.

Made the decision to make a purchase on a product that I have some knowledge of. In getting added future protection, I bought the protection plan. It's a win win. I have help waiting for me if I should need it. The cost wasn't astronomical.

Because I bought an open box, it made the cost of the protection plan really affordable. There are some items, in this case a washing machine, which I like to have a warranty on. Haven't had to use it yet but I'm betting if I do, Best Buy Geek Squad will do right by the warranty.

I have had such a bad experience so far with this warranty. 3 days to come look at it, not knowing after explaining on phone what it was or problem. Waiting 10 more days for multiple parts because they aren’t sure, just to cancel that appointment because they didn’t check to see parts had been delivered days before to my house. Now I have to wait 5 more days for next “available” appointment. So far it has been awful service. We will see if it gets fixed. So that will be 17 days out from when I made first phone call and maybe not even fixed then because they weren’t even sure what was wrong. I will update after next appointment but from now on I will buy my appliances from somewhere that actually cares about customer service. So far I get the run around to call this number or that number because nobody knows.

No issues with the warranty and easy quick scheduling.

Love how you can change settings for all types of laundry. Also uses kess water and electricity than my old set of HE top load that got damaged in flooding.

Awesome product. Awesome service, will always purchase

We always like having a peace of mind and we've never had a issue using the protection plan

Oscar and Alex did an amazing job! They went above and beyond. Super happy!

I always buy washer and dryer extended warranties and extend again when possible. These items often break in the early years of usage and I've gotten my money's worth out of each warranty purchased.

Very nice washer dryer I love it everything about I will be telling other peoples how much I Love it

Excellent customer service. Great job providing detailed information that influenced decision making.

Alması ao helpful better price good quality service