Customer Ratings & Reviews

So far haven't used it which is a good thing but let's see :)

I bought a dryer from Best Buy, which packed up after one use. Thank God for Geek squad who came to the rescue. The representative from Geek squad was highly professional and the service was excellent.

It's a good protection plan to have just incase something goes wrong with your dryer in your home.

Love geek squad. Great help and perfect people. Buy it

We are very happy with these machines, the best we have had to date, I highly recommend them

Nice work fast and courteous. Delivery was nice and smooth

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

The guarantee is good and you don't have to wait long.

Geek squad is great. They're very knowledgeable and extremely helpful.

You must purchase this extra protection because they don’t make appliances to last for years any longer. I had a washing machine I bought at Best Buy that only lasted a year and a half before it flooded my carpet. Geek Squad came and repaired it zero cost.

When you are investing in large appliances having Geek Squad is just a no brainer. Depending on what you buy they come to your home to service the item. I hope I never have to use it, but if I need it I know Geek Squad will be out to my home to service (or replace) my washer and dryer.

We had to use it a few times for the front load washer, service was on time and efficient.

Love how you can change settings for all types of laundry. Also uses kess water and electricity than my old set of HE top load that got damaged in flooding.

Purchased Geek Squad protection for dryer as insurance in case dryer broke down within 5 years. Never had to use it yet but price was reasonable for the extra peace of mind the protection provides.

For the first time in years I had to use Geek squad and it was good. Also it depends of the person that helps you but I had no issues at all

The agent came in on time and did an awesome job. Since then, the item has been working with no issue. Thank you

Worth the money. We had a washer that had repeated problems. After multiple servicemen attempted repair and no resolution could be found, the washer was replaced. Servicemen were knowledgeable, friendly and on time. Great service.

Haven't used it but glad i got it.Best Buy is THE Best Buys

Haven’t had to use this but worth getting to avoid any future issues.

Just received my product too early to tell hopefully all will be well