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Customer reviews

Rating 4.6 out of 5 stars with 5723 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 5,723 reviews
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfy and secure with this purchase Protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought a new house and had these delivered the same week of the closing. So far so good. I love how much laundry I can do at a time. The wash and drying process seems a lot faster. I would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I have this. However, one thing to note is that during the factory warranty period Geek Squad is not effective. You must go through the manufacturers system. I did have a slight issue with my washer and had to wait a month for the factory technician to show up, even though I had paid extra for Geek Squad service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your feedback. We appreciate that you trusted Geek Squad with protecting your product. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. If you have any questions or concerns, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    GS protection a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get GS protection on larger appliances because I live in a remote area where it is difficult to get repairs done. This protection has never let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good protection plan to have just incase something goes wrong with your dryer in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted extra protection and this was affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in on time and did an awesome job. Since then, the item has been working with no issue. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is worth the feeling of safety and security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my dryer, they came and verified it and, than they fixed the problem and it's just great I got my item fixed and did not had to pay anything, it's perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad intelligent people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a go to store for me! Thankful for Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go without geek squad service a most have for every purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with these machines, the best we have had to date, I highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t need service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need service after all. No help needed………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with Geek Squad, they help me with every issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Staff nice people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians arrived on time. They did their work well. After they finished to install my washing machine, they explain the basic procedure how to use the new Brand Samsung washing machine.'

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent value for the price if you are a frequent shopper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS RUN THE WORLD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS ARE VERY EDUCATED AND HELPFUL ATLANTC AVE ESPECIALLY THEY ARE ALWAYS BUSY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really need this incase in future something went wrong and they did awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer we purchased was faulty. A technician was sent out promptly and we are able to exchange it. Worth the protection plan. Otherwise we'd be in a bad spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed by Bob's Diagnostic abilities !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm Grateful that I had an Opportunity to speak with n learn so much from Bob in Utah today. Before making an appointment\, he asked a few questions about my washer. Bob took his time to explain what the problem couldn't be n what it most likely was!

    I would recommend this to a friend