Customer Ratings & Reviews

this service is worth its weight in gold any issues a tech comes out and takes care of business

I am glad that I have this. However, one thing to note is that during the factory warranty period Geek Squad is not effective. You must go through the manufacturers system. I did have a slight issue with my washer and had to wait a month for the factory technician to show up, even though I had paid extra for Geek Squad service.

Two glad we got the protection plan. We had to call them multiple times and spend hours on the phone with them but when my washer broke after only 3 years of having it they replaced if.

This washer cleans very well and the basket is a nice size to handle heavy work clothes and get them clean.

I purchased this to back up my new purchase. You never know when you may need this protection but one thing I do know is that if I have this BestBuy is there to help and keep me going. I always recommend this added protection and you should get it as well always!! Thanks BestBuy!!

The washer we purchased was faulty. A technician was sent out promptly and we are able to exchange it. Worth the protection plan. Otherwise we'd be in a bad spot.

Although i have yet to use the geeks squad service. I know and understand that i had to purchase this Geek protection with my brand new washer, i could easly rest knowing that if anything goes wrong with my washer. They geeks squad will be there to fix it.

Beyond happy with my washer! Does it's job very well and have no issues. Would recommend!

Best value for 5-year warranty. Yearly re-evaluation of washer and dryer components and function always great and gives us peace of mind .

I purchased the 5 year warranty from Best Buy. The warranty is reasonable compared to other appliance stores and manufacturers warranty. It's great to have the peace of mind. Would recommend getting a warranty for your washer.

Excelente and Professional Service! They answer all my questions and provided me with the information I needed. Than you, happy customer!!

I haven't had to use it yet on my latest buy. I have used it on a TV. They replaced it when it died.

Haven't had to use this yet but I have had very good service with all problems or updates with products from Best Buy.

Great to have. Hard decision which to buy tho! Love them all as bigger capacity.

Geek-squad is great to have. I have them for my dryer, washer and fridge. They had people install all my appliances. They answer whatever questions I might have when I call.

Geek squad technicians arrived on time. They did their work well. After they finished to install my washing machine, they explain the basic procedure how to use the new Brand Samsung washing machine.'

Really happy with the service Very efficient .highly recommended

Geek squad protection is better than the manufacturers warranty. No hassle is the way to go.

I've been very happy with my geek squad purchase on my items so far so good

Its worth the protection plan for any minir hicups.