Customer Ratings & Reviews

Quality support for client, friendly. Quickly response.

Geek Squad protection is a great value for us. It has saved us untold dollars in repairs over the past 20 years.

Called in 1st time since purchase in 2020. Received someone out of state, hard time understanding and he didn't speak very good english and called me Cereal. 2nd time called in, spoke with Shelly who did a great job!! Took care of issue right away!

Best buy has the best no hassle return policy and best customer service.

I always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

The delivery personal, were polite ,careful with my washer, and place it where told. Awesome job.

Excellent capacity and very versatile. Cleans efficiently and has many cleaning capabilities.

Great service and good warranty. Our old washer broke and we were looking for a new one and this warranty definitely helped us feel confident in our purchase. Since many new appliances unfortunately don’t last as long we wanted to have a good warranty.

They did a great job. They got my old house washer out and the new one installed in less than an hour. Called me before hand to let me know when they would arrive, and then arrived on time.

I recently purchased new washer and dryer. I also purchased a 5-year protection plan. I haven't had to use any protection plan because the items are still very new. But I feel that the value I got four five years protection is very satisfying

Finally was able to get my washer i love it leaves my clothes feeling and smelling clean

These people are super knowledgeable and helpful. No complaints from me. the geek squad is awesome!

Best washer and dryer purchase ever, and my last machines were Maytags!!! The squats had to bring the machines to the second floor!! They were great and explained every detail!!

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines. With that said when something does go wrong you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines. With that said when something does go wrong you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

Bought the combo with dryer and love how quiet it is. Also the jingles when the load is done.

Extremely Happy with the Beat Buy Team members who delivered New Washer and Dryer and Hauled away our old ones. Had zero issues!! Thank you guys and hopefully we will not have to use this Plan!!

I had to use tgis with my new dryer and have a new one brought to me. The first dryer wasn't drying my clothes completely!

always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

Haven't had to use it for this product yet but it has never failed us in the past.