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Customer reviews

Rating 4.6 out of 5 stars with 5693 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 5,693 reviews
  • Rated 5 out of 5 stars

    Quick support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality support for client, friendly. Quickly response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is a great value for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a great value for us. It has saved us untold dollars in repairs over the past 20 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer services issures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called in 1st time since purchase in 2020. Received someone out of state, hard time understanding and he didn't speak very good english and called me Cereal. 2nd time called in, spoke with Shelly who did a great job!! Took care of issue right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best no hassle return policy and best customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best delivery gentlemen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery personal, were polite ,careful with my washer, and place it where told. Awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity and very versatile. Cleans efficiently and has many cleaning capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and good warranty. Our old washer broke and we were looking for a new one and this warranty definitely helped us feel confident in our purchase. Since many new appliances unfortunately don’t last as long we wanted to have a good warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service, quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They got my old house washer out and the new one installed in less than an hour. Called me before hand to let me know when they would arrive, and then arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased new washer and dryer. I also purchased a 5-year protection plan. I haven't had to use any protection plan because the items are still very new. But I feel that the value I got four five years protection is very satisfying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally was able to get my washer i love it leaves my clothes feeling and smelling clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are true professional!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are super knowledgeable and helpful. No complaints from me. the geek squad is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung washer and dryer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer purchase ever, and my last machines were Maytags!!! The squats had to bring the machines to the second floor!! They were great and explained every detail!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines. With that said when something does go wrong you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines. With that said when something does go wrong you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the combo with dryer and love how quiet it is. Also the jingles when the load is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping to never have to use this Plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely Happy with the Beat Buy Team members who delivered New Washer and Dryer and Hauled away our old ones. Had zero issues!! Thank you guys and hopefully we will not have to use this Plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Service And My New Dryer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use tgis with my new dryer and have a new one brought to me. The first dryer wasn't drying my clothes completely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY THE WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it for this product yet but it has never failed us in the past.

    I would recommend this to a friend