Customer Ratings & Reviews

Recently purchased a new washer and dryer Samsung set and they look great and also purchased the ext warrantly.

Great warranty to have. I always get Best Buy’s warranty

Love this set. Very easy to use and cleans the clothes well. Wrinkle free from the dryer.

Haven’t had to use it yet, but nice to k ow that I have protection- especially living in the country and knowing someone will come to us!

Saved me a lot of trouble with my dryer. The local tech came out a few times to try and repair my dryer. When he was unsuccessful he made a phone call and right away he had a replacement approved.

The techs are well trained and having the extended warranty plan is always a peace of mind

The guys did an excellent job installing my dryer,fast and efficient

Excellent is so right!!!!!! It’s a must and very happy to have it!!!

This is a good thing to have anything can happen a machine is man made no one should purchase without it

We’re not really the type of people to take out a warranty but I’m glad we did this time. Our previous washer and dryer broke down many times and we had not taken the warranty and I regretted it. I feel much safer buying the warranty this time

Excellent item; good price; easy to operate; works well; easy purchasing/ordering and easy Pick-Up/Delivery. I would recommend this item to friends and family. I have not needed to use this item but always feel better having the Best Buy Warranty

Will come in handy if the unit breaks. Pretty much will pay for itself if something happens to my appliance.

Great washer until it broke. Luckily it was under the year warranty. I hope it holds up. Purchased an extra 2 year warranty with Best Buy.

For protecting your investment, if you are going to use the washer on a weekly basis, play it safe and get this 5-year standard protection

I would highly recommend to get a warranty cause as we no anything can happen it pays to have back up its well worth it

Insurance is insurance. Sure, you may never need it, but its always nice to have it. And I get it, its sometimes just a simple way companies can make money, but for a major appliance its worth it. If you're spending $500+ on a major appliance, this is not a big add on at all. Worth it!

Highly recommend the Geek Squad protection. My washer wasnt working properly. The parts werent available after two weeks Geek Squad said we are going to give you a new one. WOW

Since we had to purchase a new washer and dryer,we are glad we were able to get the total tech team to back it up. It’s nice knowing that our appliances are covered.

So helpful, kind, and humble. they did there job explained there services, so that we had an understanding the functions of our machines

Nothing at all its all amazing maybe the only thing is the staking kit didn't come with it .