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Customer reviews

Rating 4.6 out of 5 stars with 5693 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 5,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG would not honor the service on this washer. Geek Squad was right on it and handled everything professionally, from the initial phone call to the service techs. My 1st time using Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased a Geek Squard, protection plan, because this is Something Every one needs when buying appliances, take my word “It’s worth getting protection plans on everything you buy from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty, piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were very professional knew what they were doing Excellent job and took old units away. I bought a 5 year warranty to cover my new Samsung Dryer. Peace of mind for 5 years is worth this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Machine very special works great love the steam Function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and helped me to understand how to use my machine and was very nice, Courteous and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very need it, very good value, recommend everyone to spend the extra money at front and get it, when the machine breaks for first time you will have to look for a repair center and spend more in the first visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST BUY!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would be crazy to buy any appliance without buying the protection plan. BUY IT BUY IT BUY IT!!! My fridge is dead and will now be replaced thanks to the plan. I couldn’t be happier with Best Buy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Tim. Thanks for sharing this with us! We're ecstatic to hear about this awesome experience. It's a pleasure to help you out and be there for you. A fridge is definitely important and we don't want you to go without one. If you have any questions or need further help, please let us know!

  • Rated 5 out of 5 stars

    Installation of washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very fast, the guys were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great opportunity to protect the machine we wanted something like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great opportunity to protect the machine we wanted something like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technicians had our washer and dryer set up fast. They even went over the details of operating it with my wife. This is a better protection plan that the other one we had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greta service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has actually very good service the are quick, efficient and they don’t hesitate if there is a need of reemplace a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    covered for 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for the ease of mind as the last washer we purchased died just after leaving the warranty window. Im forever crossing my fingers but this will at least cover me for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually purchase protection plans for expensive items purchased at Best Buy. Contracts are generally less expensive than plans at other retailers. We have only USED them on a few occasions, but had good experiences those times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a washer and bought the extended 3 year Geek Squad Protection. Haven't had to use it. Thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and great customer service and they will answer all your questions you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Driyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it was amazing , hopefully great so dar , purchase October 2023 . Before I have same and last 8 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Whirlpool set. Large capacity, modern features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully dont have to use it … but Best Buy is very supportive and they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for an expensive set of Electrolux washer and dryer set. Hoping to never need to use it, but the coverage to cost is a good value.

    I would recommend this to a friend