Customer Ratings & Reviews

Just like every extended warranty, I hope I never have to use it. After a nightmare trying to get service on a Samsung Washer - I went with this on a GE washer. I have used geek squad warrantees in the past, and never had a problem.

For the most part, the all-in-one works well, but you constantly have to clean it and make sure lint isn’t clogging things, which can prevent it from drying properly. You’ll also end up on the phone with LG a lot. In my personal opinion, this machine is best for a one- or two-person household. We have a lot of kids, and it just doesn’t work well for a big family. Sometimes it takes six hours just to wash and dry one load. If you’re okay with that kind of time, this might work for you — but for a large household, I wouldn’t recommend it.

They did a great job swapping out our washer and dryer.

The men delivered my washer and dryer with little effort. I thought they would have problems getting them into the basement but they knew exactly what they were doing! I am glad I purchased this set as they work awesome!

Geek squad is the best. Worry free service and help you can count on.

We have been members of Geek Squad for several years and couldn't be happier with their service and how nice everyone is. Very helpful, kind and knowledgeable.

Can’t ask for more after successfully contacting the geek squad an appointment was made and the technician arrived to trouble shoot and replace the vital part in a timely manner.harmoon

Being a total tech support member has saved me alot of money. They have fixed my computer and printers numerous times. They have replaced my defective washer with a brand new one. They have always treated me with respect.

I have not had the need to use this product as of yet. So i can not give an official review. It was purchased through Best Buy so i am guessing it is a good product. If my Chromebook starts acting up i will do another review after being serviced.

Purchased extended warranty because after manufacturers warranty expires, it can be very expensive to repair any parts. So at least for 5 yrs I feel I have some peace of mind

I love Geek squad the come and fix the problems with my washer I have had with no problem

Love the washing machine! Def worth the buy and handles are laegest loads!

Great service!! Everything was fast They helped me install my washer

ALWAYS GET THE PROTECTION PLAN!!!! I can not say this enough - we needed a new washer/dryer after getting lemons and thank goodness we had the protection plan. Geek Squad really will try to fix your issue/problem. Just get the plan

ALWAYS GET THE PROTECTION PLAN!!!! I can not say this enough - we needed a new washer/dryer after getting lemons and thank goodness we had the protection plan. Geek Squad really will try to fix your issue/problem. Just get the plan

Excellent customer service! First washer was really too loud for my liking. Called and the exchange was delivered in 2 days.

Very helpful and professional. I am very happy with the results.

With our last washer and dryer (from a competitor), my wife decided to void out the warranty by taking them apart herself and trying to fix them. I explained to her that all she needs to do is log into best buy and request service.

So far so good! It states that I need 50 characters.

Email delivery was fast. I have used this service before and they are great with warranties.