Customer Ratings & Reviews

An extended warranty for a major appliance is an absolute necessity. Best Buy’s 5-Year Geek Squad Ptotection Plan is worth the additional cost since replacing appliances can be quite expensive.

Will come in handy if the unit breaks. Pretty much will pay for itself if something happens to my appliance.

This is a good thing to have anything can happen a machine is man made no one should purchase without it

Fortunately, knock on wood, I haven’t had to use this yet. However, I do feel safe knowing there is a squad of geeks on my payroll ready to do battle against the forces of evil on my behalf should day ever come that I am in danger.

always gets service for new appliances. great service and nice outcomes. they know what is exactly going on and just worked timely manner. communication was great. I didn't read instructions but works great.

The Geek Squad crew were exceptional as usual with my last purchase. The service provided is highly recommended with any purchase from Best Buy, the peace of mind having professional available for any unexpected service is priceless.

Bought for an expensive set of Electrolux washer and dryer set. Hoping to never need to use it, but the coverage to cost is a good value.

I got the 5 year protection plan for my washing machine.its a great price $139.00, seeing that the other washer from another company was charging me $5.95 monthly == $357.00 for 5 years

This is great to have if you have issues with your appliances. This is not the 1st time I’ve purchased protection. You call if there’s a problem, they send someone out to fix or replace the item.

BOUGHT THE 5 YR. GEEK SQUAD WARRANTY FOR PEACE OF MIND BECAUSE BESTBUY STANS BEHIND IT!

Bought this protection for piece of mind but probably won't have to use it. The appliance's I buy at best buy always seem to be reliable and at a competitive price. Service and delivery has always been prompt and courteous.

The agent came out and helped me to understand how to use my machine and was very nice, Courteous and patient

Best Buy pricing was very conpetitive and this is great product for what you get.

Considering the expensive price of the washing machine, the 5 year Geek Squad warranty is WELL worth the asking price. There is no really good reason not to pick this up. Of the washer and dryer, the washer is more expensive to repair and more likely to have a failure. 100% worth the price on this one.

Service was very professional and worked with my schedule.

Love this set. Very easy to use and cleans the clothes well. Wrinkle free from the dryer.

The techs are well trained and having the extended warranty plan is always a peace of mind

I purchased a 5 year warrantly plan on my dryer and called on 4-7-25. They could come on 4-9-25 but that day was not available and the next day that was available was 4-17-25. Be careful that when you purchase a warranty the lead time is what I call ridiciulous!! You can speak to a supervisor and they suggestion was to call back and get someone else. Mary in Pananma City refused to give me her bosses name . The dryer I bought was Whirpoll WTW5057LW and it NEVER drys a load on one cycle and I bought in Oct 2023 and now the drum does not spin.

well actually I never really had to call them for anything yet but it's great to know that I have them

Love my washer and dryer very much. They are still holding up strong