Customer Ratings & Reviews

Great machine! Love that it was so easy to pick out and staff was great

I have used them twice and they stated this washing machine is not a good one, they have many people not satisfied with this product. Always on time.

The delivery guys delivered and set up the stackable washer dryer where I wanted it

I have had such a bad experience so far with this warranty. 3 days to come look at it, not knowing after explaining on phone what it was or problem. Waiting 10 more days for multiple parts because they aren’t sure, just to cancel that appointment because they didn’t check to see parts had been delivered days before to my house. Now I have to wait 5 more days for next “available” appointment. So far it has been awful service. We will see if it gets fixed. So that will be 17 days out from when I made first phone call and maybe not even fixed then because they weren’t even sure what was wrong. I will update after next appointment but from now on I will buy my appliances from somewhere that actually cares about customer service. So far I get the run around to call this number or that number because nobody knows.

Bought the combo with dryer and love how quiet it is. Also the jingles when the load is done.

I always buy extended warranties for my electronics and appliances. It nice to be worry free for 5 years. Should I need to use the plan, service is excellent and they are available when I am available.

Purchased this warranty as in the long run it comes out cheaper than doing the repairs on your own.

Purchased my dryer and washer from here and if it messes up they will give you a new one , used to shop at cons and they would do minor fixes and I wad back to not having a washer or so on. Love that geek squad work with you and extra protection never hurts! Better to be safe than sorry

We bought an open box fair item because it had a dent. We bought 5 year coverage for peace of mind.

Finally was able to get my washer i love it leaves my clothes feeling and smelling clean

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

I hope I do not need to use this protection but, l feel like it is a good deal and give me comfort in knowing I have this service.

worth the peace of mind. I feel confident that if I need to use it best buy will stand by the protection plan.

Bought for an expensive set of Electrolux washer and dryer set. Hoping to never need to use it, but the coverage to cost is a good value.

Short and sweet Had Geek squade out a few times over the years and they always showed up on time and made repairs quickly and completely Highly recommended

I would highly recommend to get a warranty cause as we no anything can happen it pays to have back up its well worth it

I purchase protection on large purchases all the time. So far I have not needed to use the Geek Squad services yet but I'm always glad to feel assured that if anything goes wrong, they are available to come take a look and fix it!

Recently purchased a new washer and dryer Samsung set and they look great and also purchased the ext warrantly.

a must when you are buying appliances. I bought one for my washer and dryer and a good thing I did. The washer broke less than a year of having it. They honored the warranty with no problems at all. MAKE SURE U BUY A WARRANTY.

It gives me piece of mind knowing that if something happens to my electronic I'll have geek squad to help me