Customer Ratings & Reviews

Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

They always follow through and repair or replace problems.

This is such a peace of mind if anything goes wrong with my newly purchased washing machine.

The cheapest insurance policy for appliances on the market!

The Best Buy team that came out and hooked up my grandmothers washing machine were great! They were kind and courteous. They got everything hooked up and hauled away the old equipment. We were very impressed with the service.

I am very pleased with what I have found out about the Geek squad. If I do have trouble with my purchases I'm sure I will have no problem getting help from the geek squad.

An extended warranty for a major appliance is an absolute necessity. Best Buy’s 5-Year Geek Squad Ptotection Plan is worth the additional cost since replacing appliances can be quite expensive.

I got the 5 year protection plan for my washing machine.its a great price $139.00, seeing that the other washer from another company was charging me $5.95 monthly == $357.00 for 5 years

A wonderful service to purchase! You never know when you could be buying a "lemon". Let's face it, they do not make things like they used to! A very inexpensive purchase for what you are receiving in return. I recomend this to all!

Cheape price for peice of mind... 5 years of coverage on top of that...

Decided to get additional protection and hoping not to have to use it in the end. Geek Squad is knowledgeable and allowed me to make a sound decision without pressure.

Short and sweet Had Geek squade out a few times over the years and they always showed up on time and made repairs quickly and completely Highly recommended

The agents worked hard to do everything that I asked them to do and they worked with my schedule. They were kind a courteous to me and my family. It was a great help to have them here when everything was being set up, and it is a great to know that they will be with me for the next four years.

This is great to have if you have issues with your appliances. This is not the 1st time I’ve purchased protection. You call if there’s a problem, they send someone out to fix or replace the item.

This is a must buy for any kind of appliances purchased. My GE easher messed up and i only got it replaced because of this warranty.

The staff was very helpful and ready to assist when you entered. We're very careful when loading items into vehicle.

Love it, works better than i could have expected. Super fast wash cycle. Love love live it

Cost for 3 yr coverage was very reasonable. Was told it covers everything !

always gets service for new appliances. great service and nice outcomes. they know what is exactly going on and just worked timely manner. communication was great. I didn't read instructions but works great.

Great piece of mind knowing if something goes wrong with our washer we don’t have to pay to get it fixed.