Customer Ratings & Reviews

Any tech related purchase gets the extended warranty every time!

Any tech related purchase gets the extended warranty every time!

I took out the 5 year ext warranty because of their customer service. Never had a prob.

Amazing service and Amazing product and love the added protection

Good product to have at a reasonable price will purchase again

I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.

I've always purchased geek squad protection with all my new product purchases. It's well worth the ease of knowing your product is covered. I originally purchased the 3 year but ended up going with a 5 year instead.

Easy to sign up for .. haven't used it as of yet .. so not sure how well they respond

Haven’t had to use this yet. I hope I don’t have to but I’ve always had good experience purchasing the warranty through Best Buy and geek squad. Way better than Walmart. Don’t ever buy the Walmart warranties

Geek Squad is always so informative which I love because they help break down technical terms into English for me, haha. But I love their service, they are absolutely professional and attentive with their work!

Nice to be able to extend the warranty on my Samsung washing to 5 years. A little protection goes a long way.

I am happy to have insured my washer and drier. I called best buy for service and they were quick and efficient in getting a next day appointment with a service technician. The name says it all Best Buy

So glad we got the geek squad protection for our open box dryer, as soon as we noticed it making a sound we called them and the sent the part the next day. Our appointment was within a week and they knew exactly what to do to fix it. Our dryer works perfectly now.

really impressed with the quick response, and the kindness of staff

The LG True Balance washing/Dryer Machine. It washes the clothes perfectly and The Dryer is so efficient and Fast . The only thing is the tube in the Drain Filter is too Short it should have been longer, then it would be easier to Drain it.

This is a wonderful washer and dryer! I can wash my king size comforter and it is thoroughly cleaned! Works well and the I have not had any problems with the product. First instillation was dented but it was replaced immediately.

The geek squad protection provided expert installation of my set

I haven’t had to use the extended warranty yet. Home delivery and installation was great.

havn't had to use yet, hopefully don't have to. Doing this for my entry to chance to win

I love the way they do their installation so fast and perfect, they don't wash time.