Customer Ratings & Reviews

I purchased the extended warranty since the manufacturer warranty is one year. This is a major appliance purchase and wanted to protect my investment in case something happens to the washer components.

Had a problem with my washer. They gave me a new i was very Happy..

When it comes to buying products from Best Buy, it’s a must getting their service plan. No other companies can beat their plans

Samsung is a very quality product. We've enjoyed a sophisticated look in our laundry room and a superior washing and drying experience, with our Samsung Washer and Dryer. The Best Buy Team from Sales to Service has been excellent.

With major appliances, nothing is better than knowing that the right person will come to install and service your appliance if there ever is a need.

Great because Geek squad comes out if there are any problems. So far i haven't needed them.

5 years of extended protection for $200, great deal. Appliance repair labor and parts are super expensive.

Washer and dryer have been great. Quite machines and look nice in the home.

Great service and customer service they help me right away and also my appliances are working great

Made sure it got this to protect my investment. Great pick up and they allowed me to add it to appliance I got from outlet.

These super big guys did an awesome team work, they talk to each other well

easy to claim if needed no problems to make a claim and repairs or exchange are gurantee

Great super satisfied with my new washer and dryer

Wonderful to work with solved my issue with my dryer door seal in a timely manner

Good Job, Fast and prompt services, very reliable. thanks,

I have always used the Geek Squad for my Electronics, Computers, and Appliances. I have never had anything but reliable service.

Never needed to use them yet for my washer but used for my phone and they are usually knowledgeable.

Douglas was very friendly and knowledgeable. Fixed washer.

The Geek Squad did an excellent job installing my new washer. They were in and out before I knew it, answered all my questions and left my laundry room spotless. I highly recommend Geek Squad installation!

So happy we purchased the geek squad protection! Our dish washer had a disgusting odor of backed up food in the hose. The geek squad guy arrived on time, was kind, understanding and quick! He replaced the piece within 15 minutes. Yeah geek squad!